ALICE Welcomes Hospitality Technology Specialist Custódio Barreiros as Company Officially Expands into Europe
April 12, 2018 5:05am
ALICE, the hospitality industry's leading operations technology, welcomes Custódio Barreiros as Director of Enterprise of Europe to enlarge ALICE’s footprint internationally.
Custódio joins ALICE after the company’s acquisition of concierge technology GoConcierge. The increased traction in recent months has resulted in a tripling in the size of its salesforce across North America and Europe. Thousands of hotels around the world have chosen ALICE for the transformative effect joining all hotel staff departments onto a single platform has for improved task management and employee communication. ALICE’s guest engagement toolset is also helping its clients deliver exceptional service with cutting-edge innovations like guest-to-staff texting.
Custódio joins ALICE from Amadeus, where he managed an impressive roster of hotel groups, including IHG Europe, Jumeirah Group, Maybourne Hotel Group, The Dorchester Collection, plus various other properties across Europe, Middle East, Africa, and India. This experience gave Custódio a deep appreciation for the power of technology to help streamline hotel operations and elevate the guest experience.
With more than two decades of hospitality experience, Custódio brings a wealth of industry knowledge and key connections. “I’m excited to be at the threshold of ALICE’s expansion into Europe,” Custódio highlights. “I’m looking forward to leveraging my relationships within the European hotelier community to not only help ALICE grow, but to help our clients grow with ALICE as well.”
Growing up in a family of hoteliers, hospitality has always been an essential ethos for Custódio. During his six-year tenure at Grange Hotels, Custodio executed numerous business development activities, which focused on building long-term relationships with clients and developing successful brand standards. He has also held senior positions in sales, responsible for driving sales and achieving revenue for major hotels such as the DoubleTree by Hilton London, New Connaught Rooms and InterContinental Hotel Group.
“Custódio deep expertise in hospitality technology sales and hotel service optimization makes him an ideal fit for the ALICE team,” said ALICE’s Head of Business Development, Jessica Kramer. “The expansion into Europe is a critical market for ALICE and Custódio will be able to elevate our profile in the boutique hotel market immensely.”
A graduate from University of Westminster, where he received a Honours Bachelor of Arts degree in Modern Languages, Custódio is fluent in English, French, Spanish and Portuguese. In his spare time he enjoys motorbiking across the English countryside near his home in Andover, Hampshire, UK.
Custodio will be joining Kramer at HITEC Amsterdam this week, where he is eager to introduce ALICE’s vision of connected hotel operations to Europe’s hospitality leaders. If you’re looking to improve your hotel’s operations and streamline staff communication to increase guest satisfaction, stop by Stand 207 to meet Custodio and see a live presentation of our technology. Alternatively, hoteliers interested can book a meeting in advance, for a personalised demo of ALICE.
Manage staff work and guest communication across departments with the ALICE operations platform. By joining all the departments of your hotel onto a single operations platform for internal communication and task management, ALICE helps your staff act as a team to provide consistently excellent service.
Since the company was founded in 2013, ALICE has gained serious traction in the industry working many of the world's leading hotel brands, including Two Roads Hospitality, Dream Hotel Group, Grupo Posadas, SIXTY Hotels, NYLO Hotels, and Leading Hotels of the World. The company acquired concierge technology provider GoConcierge in 2017. For more information, visit https://info.aliceapp.com.
Contact: Kayla Rowen
GuestTek Interactive Entertainment Likely to Demonstrate Two Nomadix Patents Invalid
You Want to Enhance the Guest Experience - So How Do You Know What's Wrong With It
Learn How to Upgrade Guest Satisfaction and Operational Excellence With ALICE at HITEC 2018
Koridor Announces New Hotel Room Self-Selection Platform: MyRoom
ALICE and Samsung Unveil First-Ever Hospitality Industry Smartwatch with Viceroy Hotel Group
How This Palm Beach Hotel Creates Personalized Guest Experiences with ALICE
Hospitality 2020 – The Next Big Things
ALICE Extends Their Core Operations Platform Through Innovative API Integrations
Let Your Guests Make Requests By Voice, And Give Staff A Way To Seamlessly Manage Their Requests, With The New Partnership Between ALICE And Volara
Create and Deliver Itineraries Without Leaving The Lobby With ALICE and Percipia
Four Must-Attend Speaking Engagements During HITEC 2018
Learn Why More Than 2,000 Hotel Properties Worldwide Use ALICE’s Award-Winning Technology
ALICE Celebrates 100 Global Employees (And Counting)
From Coast to Coast: The Parker New York Sister Property in Palm Springs Selects ALICE to Enhance Hotel Operations and Guest Experience
Small Inn Is Big on Guest Engagement With Intelity
What Will Your Front Desk Staff Do With All the Extra Time They Have After Adopting Text Messaging Automation?
ALICE’s Gillian Feldman Returns to California to Scale Growth in the California Market
Thayer Ventures Announces Katherine Grass as Venture Partner, Expanding its Global Focus in Travel and Transportation
ALICE to Showcase Their Products and Speak About the Future of Connected Hotel Operations at Maestro User Conference
Luxury California Hotel Group Selects ALICE to Standardize Operations And Communication Across Seven Properties
Please login or register to post a comment.