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Beyond Mobile Check-In; Access to Guest Data, Real-Time Feedback and TripAdvisor History Drive Personal Interaction, Revenue and Loyalty Across All Properties for Award Winning Hotel Group

San Francisco, CA  (November 7, 2014) CheckMate, the leading mobile check-in and guest engagement platform for hotels, resorts and chains, announced they are welcoming Airline Hotels to their growing list of clients. With both independent and branded properties located across the country, Canada's award winning Airline Hotels recently celebrated their 40th anniversary and are among the first Canadian companies to partner with CheckMate.

"Our guests deserve the ability to have a personalized experience when they travel and stay in our hotels," said Jaret Waddell (pictured right), Chief Operating Officer of Airline Hotels. For us, CheckMate enhances our ability communicate with all of our guests, to grow in our understanding of what their unique needs and desires are, and to really customize an experience that creates the connection with our guests we are continuously striving to achieve."

With hotels located across the country, Canada's award winning Airline Hotels recently celebrated their 40th anniversary and were among the first Canadian companies to partner with CheckMate. They have received numerous accolades from Ernst & Young and Profit Magazine. They have also been recognized as one of the best managed companies in Canada and employ over 900 people.

Based out of San Francisco, California, CheckMate is helping hotels rethink what's possible and transform their relationships with guests to drive increased loyalty and revenue opportunities. Differentiating features that are motivating the increasing demand for CheckMate's technology include:

  • Frictionless, guest-centric mobile check-in experience
  • Multi-channel communications through email, SMS, native apps, and Google Now
  • 1-click loyalty enrollments
  • Access to guest data from all channels, including OTAs 
  • Merchandising opportunities to increase ancillary spend and upsell
  • 360-degree guest profiles with preferences, feedback, social and TripAdvisor data
  • Guest intelligence for personalized service and targeted marketing

"CheckMate is a dynamic company, and our goal is to deliver the most powerful mobile solutions to help hotels stay in touch with their guests before, during and after their stay," states Drew Patterson, CEO and Co-Founder of CheckMate. "We are agile and flexible in responding to the ever-changing travel technology landscape and have designed Checkmate's robust feature set in response to client feedback. The reaction to our platform has been phenomenal. We are extremely excited to be adding Airline Hotels as a valued client, and look forward to sharing in their success."

About Airline Hotels

Operating for more than 40 years, Airline Hotels is a second-generation, family-founded, hospitality company, based out of Saskatchewan that owns and operates nine hotels in four provinces. Airline Hotels employs 900+ associates and is one of Canada's Best Managed Companies, Saskatchewan's Top 20 Employers and one of Canada's Top 50 Employers for Youth.

About CheckMate

Based out of San Francisco, California, CheckMate empowers hotels to build long-lasting relationships with their guests by delivering uncompromised, high-touch service via CheckMate's guest engagement platform. CheckMate makes it possible for hoteliers to truly understand and connect with their guests, even before they have arrived at their door.  More importantly, it enables guests to choose how they would prefer to interact with the property pre-stay, during and post stay. Over 100 hotels are leveraging CheckMate's mobile platform to exceed guest expectations, drive loyalty and maximize revenue opportunities by enhancing personalization and communication with guests. CheckMate's valued partners include hospitality companies such as Rydges, Denihan, Thayer, Pacific Hospitality, Westmont, Hostmark, Hersha Hospitality, and Metwest Terra Group.

In 2013, CheckMate was acquired by Room 77, who has raised $44M from sources, including Expedia, Concur, Sutter Hill Ventures, General Catalyst Partners, former Expedia CEO Erik Blachford, Zillow co-founder Rich Barton and Room 77 chairman Brad Gerstner. 

To see CheckMate in action, please visit

Contact: Drew Patterson, CEO and Co-Founder / 888.997.2432

Contact: for media: Ivana Johnston, Puzzle Partner

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