Fort Lauderdale, FL, May 18, 2022 — Advantage Reserve, a leading provider of high-quality central reservations services to the hospitality industry, has announced the launch of a partnership with The Predictive Index (PI) in order to strengthen its position as an employer of choice for guest services talent.
To attract and retain top talent, and to enhance its employer brand as a competitive differentiator, Advantage Reserve is leveraging a partnership with The Predictive Index, an award-winning talent optimization platform that aligns business strategy with people strategy. Advantage Reserve is a company that provides high-quality, 24-7 reservation services to 3-, 4-, and 5-star hotels, resorts, and management companies across North America.
PI provides companies like Advantage Reserve with scientifically validated assessments, workforce assessment software, and knowledge transfer through its network of workplace behavior experts and its curriculum of instructor-led workshops for management training. The insights provided by PI are helping Advantage Reserve better understand its diverse group of employees so everyone — guest-facing agents, managers, and executives — are staying aligned and advancing toward achieving the company’s business goals.
Benefits of this partnership to Advantage Reserve include:
- designing and executing a system for hiring and retaining talent
- hiring employees for cultural and positional fit
- optimizing the candidate experience across all stages of the recruitment and onboarding processes
- developing leaders at all levels of the business
- helping define and enhance the employee value proposition
“For any business, navigating the employer-employee dynamic in this post-pandemic landscape has become paramount,” said Ann E. Norton, president and founder at Norton Training and Consulting Services, a Select Certified Partner of The Predictive Index. “As a result, strategies and execution for recruitment, retention, and engagement have to be efficient and impactful. Advantage Reserve understands this critical dynamic and understands how behavioral data can identify the right person for the right role, can strengthen its talent strategies, and can deliver quantifiable results across the entire business.”
“Our partnership with PI, through Norton Training, is changing the way we hire, onboard, manage, and develop our diverse, talented people. We know each person comes with a unique behavioral makeup, and it helps us tremendously to align an individual’s behaviors and working style with the targeted role,” says Robbie Wilson, president and founder at Advantage Reserve. “By leveraging PI to support our various processes for talent management, we are strengthening our culture, increasing employee retention, and experiencing better, more productive work — giving us confidence and momentum as we understand and adapt to the evolving workplace.”