AAA Extends Five Diamond Honor to 14 Additional Hotels and Restaurants for 2014
January 17, 2014 5:18am
Only 124 luxurious hotels and 59 world-class restaurants across North America were selected to receive the travel authority’s highest property rating
ORLANDO, Fla., (Jan. 17, 2014) – Today AAA announced the 183 select establishments that earned the AAA/CAA Five Diamond Rating in the past 12 months, qualifying them for the 2014 Five Diamond Award® lists. This exclusive group represents just 0.3 percent of the 59,000 AAA/CAA Approved and Diamond Rated hotels and restaurants. Five Diamond establishments stand apart using highly personalized approaches and creativity to enhance guest comfort and provide memorable experiences.
New Five Diamond Hotels (6):
New Five Diamond Restaurants (8):
AAA inspectors collectively visit some 1,200 hotels and restaurants each week, allowing them to identify emerging trends in the industry. “At the ultra-luxury hotel level we’ve noted a move toward minimalism in design but not overall experience,” said Michael Petrone, director, AAA Tourism Information Development, “and an emphasis on privacy and intimacy with options like in-room fitness, private butler service and spa-like bathrooms. Guests enjoy highly personalized, learning-oriented experiences worthy of immediate sharing through digital channels.”
Inspectors have also observed a continuing evolution in the nature of fine dining. “Reservations are increasingly hard to get as formality is reduced in favor of greater creativity and attention to food sourcing,” said Petrone. “Innovative chefs handcraft artisanal menus featuring local, fresh and healthy ingredients. Increasingly educated guests focus more on the quality and origin of cuisine rather than complex presentations. A knowledgeable staff that can facilitate a memorable dining experience is paramount.”
“Attaining the Five Diamond rating is not an easy undertaking,” said Petrone. “Establishments at this level must consistently provide an unparalleled guest environment and experience.” Candidates for the rating undergo multiple unannounced evaluations and a final decision by a panel of experts. Inspectors meticulously evaluate guest services and physical attributes, closely examining the level of competence, refinement and hospitality, from reservations to checkout for hotels and from seating to presentation for restaurants.
Noteworthy for 2014:
For more information about Diamond Ratings and the complete Five Diamond hotel and restaurant lists, visit AAA.com/Diamonds.
aaa five diamond award
Travelers can find Diamond Rated establishments and inspector insight in AAA trip planning products: the eTourBook® guides and AAA Mobile® app for tablets and smartphones, the TripTik® Travel Planner and Travel Guides on AAA.com and AAA TourBook® guides available at AAA/CAA offices.
As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.
Contact: Heather Hunter
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