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By Jana Love

Where did January go? Are you still focused on your New Year's resolutions? Looking back through the rear view mirror (if you will) is an exercise I find interesting each year. What happened, what didn't, what is inevitably going to continue to happen, what do I want more of, less of, that sort of thing.  Lot's of trend articles will surface about the previous year.  In fact, here was ours last year: 2017 Trending.  This year, as I was reading through some of the top trends, I came across a very interesting article by Simone Puorto, called Five hospitality trends to keep an eye on in 2018. So instead of looking back, we are going to look to the future. 

It is no surprise that technology is leading the way again this year. Here are Puorto's five trends that are worth keeping an eye on in 2018. Take a look:

Fascinating, right? So many interesting things happening in hospitality and the world of technology. There are many articles, especially now, about the traveling Millennial. This traveler is a big part of what is driving these new trends. So keep your eyes watching for some of these exciting new changes. 

About Jana Love

After a successful career in Sales and Marketing with Marriott International, Jana founded ProShop Evaluation Services, Inc. in 1989. Since then, Jana has rebranded and refocused her company, becoming ProSolutions, LLC, and expanded the company's services and models to include a wide variety of customer service, consulting, training, pricing, research, and performance improvement options. Jana's passion behind the company's tag line, "The Total Customer Experience Company” is truly what drives the business culture. As the President and CEO, she leads her team in all efforts, which includes offering customized solutions to all of their customers. 

Contact: Jana Love

jana@prosolutions.net / (407) 758-0263

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