5 Hospitality Trends to Keep an Eye on in 2018
February 8, 2018 2:00pm
By Jana Love
Where did January go? Are you still focused on your New Year's resolutions? Looking back through the rear view mirror (if you will) is an exercise I find interesting each year. What happened, what didn't, what is inevitably going to continue to happen, what do I want more of, less of, that sort of thing. Lot's of trend articles will surface about the previous year. In fact, here was ours last year: 2017 Trending. This year, as I was reading through some of the top trends, I came across a very interesting article by Simone Puorto, called Five hospitality trends to keep an eye on in 2018. So instead of looking back, we are going to look to the future.
It is no surprise that technology is leading the way again this year. Here are Puorto's five trends that are worth keeping an eye on in 2018. Take a look:
Fascinating, right? So many interesting things happening in hospitality and the world of technology. There are many articles, especially now, about the traveling Millennial. This traveler is a big part of what is driving these new trends. So keep your eyes watching for some of these exciting new changes.
Tags: jana love,
After a successful career in Sales and Marketing with Marriott International, Jana founded ProShop Evaluation Services, Inc. in 1989. Since then, Jana has rebranded and refocused her company, becoming ProSolutions, LLC, and expanded the company's services and models to include a wide variety of customer service, consulting, training, pricing, research, and performance improvement options. Jana's passion behind the company's tag line, "The Total Customer Experience Company” is truly what drives the business culture. As the President and CEO, she leads her team in all efforts, which includes offering customized solutions to all of their customers.
Contact: Jana Love
THE SALES PROCESS: Step One THE OPENING
5 Customer Service & Sales Steps to Success
Round 4: Your Customer Service Questions Answered
Are You Really Customer Centric?
Round 3: Your Customer Service Questions Answered
Sleek, Fresh, and Improved = ProSolutions
Avison Young Hospitality Group Releases Timely Video Discussing Q2 Hospitality Trends
Driftwood Hospitality Management Shares Insight Into Hotel, Resort Trends After Polling Property Managers
The Psychology Behind Hospitality: How to Make Your Accommodation Universally Appealing
Green Is the New Black
The Transformation of the Hotel Industry in the 2010s
How Artificial Intelligence Is Changing the Game for the Hotel Industry
Unlearning to Learn Also Means Inventing
Learn the Four C's of Successful Selling
Let's Revisit This: Are You a WINNER or a LOSER?
10 Most Influential Hospitality Trends and Insights to Start 2018
Customer Service & Sales: Be Authentic
Hospitality Trends 2018 – What's Happening in Hospitality
The ProSo Method to Achieving Service "Wows"
3 Steps to Positive and Memorable Customer Interactions
Please login or register to post a comment.