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By Katie Scheer

You only get out of it what you put into it. So how much effort are you putting into making sure that your customer service and sales practices are top notch? Do you have training and quality assurance measures in place?  If not, you might be losing out on untapped revenue.  Never fear- we have some delicious ideas for your "pudding" so you will know what to do to make sure that you are putting in what it takes to make a difference (difference= more revenue!)

Having strong customer service and sales skills are your key ingredients in making sure your "pudding" is something your customers continue to want to taste, buy, and talk about.  What 5 ingredients do you need in your "pudding"?  Here they are (click on the image to download it and share as you please- you're welcome!)...

Did you know that we can help you with all 5 of these steps? The most popular services that we offer to our hundreds of happy customers fall into Step 4.  We assist with quality assurance efforts; we become your eyes and ears by posing as real customers while testing your customer service and sales processes.  Your return is an evaluation that is a turn-key training tool for your team members. Intrigued? Shoot me an email, and I will send you more information, samples, and more.

About ProSolutions

ProSolutions is a consulting firm focusing on the hospitality industry dedicated to improving the customer experience by helping companies be the best they can be with exceptional customer service and sales processes, all supported by smart pricing.

The company’s solutions center around three areas:  mystery shopping (featuring actionable recommendations with every evaluation), competitor pricing analysis (target pricing opportunities by seeing your pricing compared to your competitors), and training & certification (in-person and/or computer-based training customized to your team and needs).

For more information, please visit www.prosolutions.net.

Contact: Katie Scheer

katie@prosolutions.net / (407) 538-6619

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