The Components of Payroll Costs in Hospitality
August 15, 2017
By Robert Mandelbaum
Per the Bureau of Labor Statistics, the average hourly compensation for a hospitality industry employee increased by 3.6 percent in...
How to Be Successful with Google Hotel Ads & Hotel Meta Search
August 17, 2017
By Lisa McCreary | GCommerce Solutions | Search Marketing Manager
We’re breaking down what hotel metasearch means, where it fits into your online...
Four Vital Hotel Industry Trends to Watch
August 3, 2017
Hospitality is always changing, and it’s hard to know which trends have real staying power and those that will be obsolete in a few years. From opening a...
Use This Technology to Ensure a Seamless Post-Stay Guest Experience
You’re feeling rejuvenated on the tail end of a glorious island getaway, with the hotel quickly receding in your rearview mirror, when panic suddenly...
Maestro PMS eLearning Simplifies Training, Boosts Staff Productivity for Independents
August 9, 2017
“Anytime” Online Tutorials Give Hotel Teams an Effective Way to Learn Property Software Fast, Gain Confidence in Operations
August 9, 2017...
ALICE Raises $26 Million Series B Funding from Expedia, Inc.
August 30, 2017
Latest funding round showcases continued momentum and growth within the hospitality technology industry
New York, NY, August 30, 2017 – ALICE, an...
Boutique Hotels Driving Trends
August 24, 2017
By Frances Kiradjian
Even for an industry known for being in a constant state of flux, the hospitality industry was barely prepared for the sea change...
Business Model Innovation: Beyond the Traditional Way of Innovating in Hospitality
By Margarita Cruz and Nicole Rosenkranz
Innovations form a significant backbone to an organization’s ability to secure a competitive advantage....
Why Affordable Luxury Hotel Brands are Heading to Asia
August 14, 2017
By Serene Lim
Yotel and CitizenM might be better known in Europe and the United States but it won’t be long before they become familiar brands in...
Key Pillars of Luxury Hospitality: The Soul
August 1, 2017
By Suzanne Godfrey
In a series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey examines key pillars...
Top 6 Hotel Success Factors
August 29, 2017
By Luigi Major
What makes some hotels more successful than others? It is true that the selection of a site, market, brand, and management team are...
Guests Checking In With Fake ID’s is on the Rise: Provide Protection for Your Property with Scan2PMS by TTI
How Do You Know?
August 1, 2017 – New York, NY – Reports of guests using fake documents is on the rise. As hospitality properties around...
Take Advantage of These Facebook Features for Your Hotel Page
By Nancy Huang
Facebook has made a lot of updates to its business pages lately, releasing new features so fast we almost forget that they’re there....
Long Abandoned, The Colony Beach & Tennis Resort on Longboat Key to Rise Again with St. Regis Slated as Operator
Maggie Menderski | Sarasota Herald-Tribune, Fla. | August 2, 2017
Aug. 01--LONGBOAT KEY -- Southwest Florida is about to get a boost in travel luxury it hasn't seen since the Ritz-Carlton opened here in 2001.
Eliminating the Offseason
August 2, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com)
Consider this your quarterly performance audit, but thinking a bit more ambitiously, it is already time...
Yes—Service is Selling, Too!
By Gary Hernbroth
I don't know whether to laugh or cry when I hear someone say, "I'm not in sales, I'm in customer service." They...
Bottom Line Impact – Is Your Digital Marketing ROI Truly Impacting Your Hotel’s NOI?
August 10, 2017
As digital marketers, we always focus on return on investment (ROI) and return on advertising spend (ROAS). It’s a core indicator across any vertical and...
Strand Hospitality Services Assumes Management of the SpringHill Suites Atlanta Six Flags
(Lithia Springs, GA) August 14, 2017 – Strand Hospitality Services, a leading provider of hospitality operations, consulting and advisory services,...
Nobody Asked Me, But… No. 182: Hotel History: Eldridge Hotel (1855)
August 7, 2017
1. The Eldridge Hotel, (1855), Lawrence, Kansas (48 rooms)
The following historical marker was erected on April 4, 1940 by the Lawrence Rotary Club:...
Airport Hotels: The Stylish New Models Near the Runway
August 28, 2017
Often dismissed as a routine pit-stop for travelers, airport hotels are increasingly refashioning themselves as stylish, amenity-rich places for a...
CBRE’s 2018 Hotel Industry Outlook Remains Positive with Continued, Albeit Slower, Growth Predicted
August 23, 2017
Atlanta – August 23, 2017 – The U.S. lodging industry will enjoy continued growth in all major metrics in 2018, albeit at a slower pace. ...
Can Saudi Arabia Build a Popular Tourist Destination?
August 31, 2017
By Neasa MacErlean
Tourism in the Middle East has long been dominated by the high-end resorts in Dubai, Egypt and Jordan yet they could soon have a new...
Legal Issues When Working with Social Influencers in Travel
By Nancy Huang
If hotel marketers’ inboxes could talk, they would tell you that on any given day they likely receive double-digit numbers of potential...
BENCHMARK’s 2017 Food & Dining Trends: From Farmer Chefs to Sustainable Seafood, Millennials Drive Today’s Culinary Trends
The Woodlands (Houston), Texas, August 2017 … Chefs become farmers, eggs are more edible than ever, the drinks of the ‘20s roar again, onions...
Which Cities are the Rising Giants of the Hotel Industry?
When it comes to competition among the world’s top hotel markets, it’s going to take a lot to rival London and Paris.
These two long-term...