14 Hotel Waterpark Resorts Coming in 2015; 2015 Hotel Waterpark Construction Report North America
July 20, 2015
By Jeff Coy, ISHC
July 20, 2015 --- The big news is that two major hotel waterpark resorts, Kalahari Waterpark Resort and Camelback Mountain Resort, have...
How Hospitality Professionals Can Help Customers Help Themselves and Why It’s Important to Do So Now
July 8, 2015
By Jim Freeze
Your guests are changing, and at the heart of that change is the intersection of mobility, self-reliance and generational transformation....
Cendyn CEO Charles Deyo Named US Gamechanger™ of the Year in ACQ Global Awards 2015
July 27, 2015
ACQ5 (Acquisition Finance) Magazine Awards Deyo for Best-of-Breed Online Hospitality Marketing Solutions
Boca Raton, FL– July 27, 2015 – ACQ5...
Owners of Interstate Hotels & Resorts in Talks to Sell Company According to Wall Street Journal
July 29, 2015
The independent hotel operator could fetch more than $600 million, sources say
By Craig Karmin And Dana MattioliThe U.S.-Chinese joint venture that owns...
The World’s Best-Reviewed Hotels: Expedia.com Releases 2015 Insiders’ Select List
July 14, 2015
650 Global Properties Named to the Annual Elite List, Resulting From Two Million+ Guest Reviews
BELLEVUE, Wash., July 14, 2015 -- Today...
To Rock At Customer Service, You Need To Know These 8 Statistics
July 10, 2015
By Katie Scheer
It’s no coincidence that companies that deliver rockin' customer service are industry leaders and innovators. So why aren’t companies...
3 Great Examples of True Traveler Engagement
By Alan E. Young, President and Co-Founder of Puzzle Partner
There are some companies that claim they are guest or traveler engagement companies....
9 Best Practices for Hotel Content Marketing Strategy
Creating great content for your hotel and posting it to your social media pages doesn't necessarily mean that potential guests are engaging with it...or even...
IHG Loses 7 Kimptons in San Francisco
July 30, 2015
by Terrence Baker of Hotel News NowDENHAM, England—Seven Kimpton Hotels & Restaurants properties located in San Francisco exited the InterContinental Hotels...
AirBnB Could Change The World
By John Hendrie
Sometimes you can have a great notion, which will go nowhere due to a variety of constraints. Other times it is a “no brainer”....
Hotel Reservations Now Available Without Leaving Google
July 17, 2015
It is now possible to book a night at a hotel without leaving Google. A booking procedure has been added to the extension Google.com/hotels, which is already...
Benchmark Adds Hotel Zelos San Francisco to its Personal Luxury Resorts & Hotels Portfolio
The Woodlands (Houston), Texas, July 30, 2015 … Benchmark Hospitality International, a leading U.S.-based hospitality management company, today added one of...
Blackstone Acquires 15-Hotel Portfolio from Pinnacle Hotel Management for $203 million
July 16, 2015
ATLANTA, July 16, 2015—Hunter Hotel Advisors announced today that it represented Pinnacle Hotel Management (PHM) in the sale of a 15-hotel, select-service...
The Transformation of the Hotel Industry from Art to Science
By Robert A. Rauch, CHA, President of RAR HospitalityThe venerable institution of hospitality has been turning around over the past two decades. The combined...
Hospitality is a Passion
by Georges PanayotisAs John Donne reminds us in his famous poem: “No man is an island”. Every normal human being needs and is nourished by their...
The Dual-Branded Hotel: Operational Efficiencies, HR Cautions and Future Value
by Leora Lanz and Megan Carmichael
The dual-branded hotel concept is speculated to have a number of origins;
Looking at the hospitality industry as a whole, a...
Maestro PMS Gives Tribal Gaming Operators Powerful Solutions to Know Their Guests
July 15, 2015
Maestro PMS Guest Experience Measurement and Analytics BI Strengthen Operations with Personalized Services and Effective Marketing
July 15, 2015 – Toronto -...
Hotel Guest Satisfaction Reaches All-Time High; Incidence of Problems Hits Record Low
The Ritz-Carlton; Omni Hotels & Resorts; Hyatt Place; Drury Hotels; Wingate by Wyndham; Microtel Inn & Suites by Wyndham; Homewood Suites by Hilton; and...
The Missing Link in Your Re-Positioning Strategy
By Renie Cavallari
Re-positioning. Most people inevitably focus on two things: capital and brand evolution. What physical changes are necessary, and how will...
HSMAI Greater New York Chapter Honors Marriott for Tourism Achievement
NEW YORK, NY (July 15, 2015) - The Greater New York Chapter of the Hospitality Sales and Marketing Association International (HSMAI) has awarded Marriott...
Who Are the Six New Tribes of Travellers That Could Shape Our Industry’s Future?
July 7, 2015
By Fig Cakar, Managing Director – the Americas, SiteMinder
When we think about future potential customers it tends to be those coming from markets that are...
2015 Hotel Investment and Finance Opportunities: Hospitality Market Activity and Interest Rates
July 1, 2015
By Jim Butler and the Global Hospitality Group®Author of www.HotelLawBlog.com
Bill Sipple, Executive Managing Director of HVS Capital, speaks in...
Hotels Should Copy These Airline Revenue Management Techniques
By Doug Kennedy July 14, 2015
Although hotels have practiced some of the most fundamental basics of revenue management throughout the ages, such as...
Revenue Management Insights: An Interview with Jean Francois Mourier
July 23, 2015
While most hoteliers are already familiar with the practice of revenue management, many hoteliers are still using less sophisticated methods to manage their...
Hyatt to Power Meetings at 100 International Properties with This Technology
Washington, DC (July 27, 2015) - Hyatt Hotels Corporation (NYSE: H) has added Social Tables’ award-winning, collaborative event software to over 100 of their...