Flow Through – Understanding How it Works and How to Include Flow Thru in Your Financial Statements
April 25, 2017
By David Lund
Flow Thru, this is my abbreviation, is a catch all phrase that measures how much made it through your business comparing one period to another....
The ‘NEW’ Hotel General Manager
April 20, 2017
By Paul Sarlas
The position of general manager has never been a static one. When you're checking the financials one minute and tasting new dishes in your...
Tambourine Shares 20 Surprising Digital Marketing Stats Every Hotel Marketer Should Know
April 12, 2017
We dug up these 20 digital marketing nuggets (across all industries) to help you benchmark your efforts and determine which efforts are worth while.
The Draw of Art in Modern Hotels
April 10, 2017
by Neasa MacErlean
Sipping cocktails next to giant Ming vases, sleeping under Regency portraits or finding your bedroom within an Antony Gormley sculpture...
2017 Waterpark Forecast: Continued Growth
April 5, 2017
By David J. Sangree, MAI, CPA, ISHC
The waterpark industry continues to expand in North America, with more than $550 million worth of new...
Hotel Survival In An Airbnb World
Of course you’re concerned about the Airbnb effect on your hotel business – you should be. Home-sharing services are luring a key demographic away...
Why Hotels and Home Rentals are Moving Forward Together
April 4, 2017
by Serene Lim
When the likes of Airbnb and HomeAway first made inroads into the travel industry they created two distinct clubs; established hotels on one...
Why Good Food is Increasingly on the Menu at Hotels
April 27, 2017
By Natasha Stokes
Hotel restaurants are shedding their stuffy image, thanks to forward-thinking hoteliers who hope to attract food-savvy travelers with...
How Concierge Technology Helps a Standout Concierge Team “Iron Out the Kinks”
April 3, 2017
The three-person concierge team at SIXTY SoHo uses ALICE to speed up their work and improve the guest experience
New York, NY -- The highly-rated concierge...
Nobody Asked Me, But… No. 177: Hotel History: Cranwell Resort, Spa And Golf Club (1894)
April 24, 2017
by Stanley Turkel, CMHS
Cranwell Resort, Spa and Golf Club
As you stroll about the grounds of Cranwell Resort, you are walking through...
Robert Rauch’s Hotel Industry Forecast: 2017
by Robert Rauch
The big news in 2016 was Marriott’s merger with Starwood and provides the new company with over 1,000,000 hotel rooms in 5,700 hotels,...
These Major Trends Are Changing the Hospitality Industry, as You Know It
April 18, 2017
By Jos Schaap, CEO, and Founder, StayNTouch
In the hospitality industry, the only thing that’s constant is change. It’s clear you can’t talk...
A Pair of Midtown New York City Boutiques Upgrade Their Operations
April 11, 2017
New York, NY -- The Gregory Hotel and The Renwick Hotel - a pair of historic boutique hotels in Midtown Manhattan - are using ALICE’s operations...
Maestro PMS Thought Leadership: How Independents Boost Revenue with OTA Connections, Yield, Online Packages, and Direct Booking
PMS Tools that Drive Online Hotel Reservations for Independents: Multi OTA Channel Parity, Revenue-Raising Online Packages, and Instant Cross-Channel...
How Alternative Lodgings Affect Entry-Level Hotel Jobs
April 19, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com)
Raising the argument that Airbnb’s business model does not directly support the local economy is...
Select-Service Hotels: Efficient and Profitable
By Robert Mandelbaum
The definition of “select-service” within the lodging industry may vary from person to person, but there is no doubt that...
The Changing Face of Hotel Tech
by Mike Ford
We work in an exciting industry. Each day brings something new in the world of online hospitality and, last week, it was AccorHotels’...
The Rainmaker Group Brings Simple, Smart Revenue Optimization Tools to the Mid-Market with Debut of Next Generation revcaster® Platform
Leading provider of hotel revenue management and profit optimization solutions introduces enhanced solutions toolbox designed for the limited service market...
IHG Notifies Guests of Payment Card Incident at IHG-Branded Franchise Hotel Locations in the Americas Region
April 17, 2017
ATLANTA, April 17, 2017-- IHG values the relationship it has with its guests and understands the importance of protecting payment card data. Many...
In Search of Inspiration, Innovation and Transformation in the Hospitality Industry
April 13, 2017
by Katharine Le Quesne
The good, the great and the – sometimes – downright innovative came together in Berlin this month to discuss the state of...
4 Ways Concierges Can Use Technology to Craft the Guest Experience
The concierge of the future needs to be supported by technology made expressly to enhance the role and place him or her at the center of the guest experience....
Is It Time to Overhaul the Restaurant Star System?
By Stuart Pallister
When leading chef Joël Robuchon came to EHL recently to receive an honorary professorship he touched on...
Lodging Interactive Launches Social Influencer Marketing Services for Hotels
PARSIPPANY, NJ - April 18, 2017 Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality...
% New Sessions Missing - Change May Be Coming To Google Analytics Default Metrics
Michael Orrison | GCommerce Solutions | Business Insights Analyst
For users of Google’s Premium Analytics services, you may have noticed a slight change...
Loyalty in Hospitality: Taking on the OTAs at Their Own Game
April 28, 2017
By Scott Dahl
After years of complaining about online travel agencies (OTAs) and how they have inserted themselves in the relationship with their customers,...