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Top 25 : Apr 2017

Flow Through – Understanding How it Works and How to Include Flow Thru in Your Financial Statements

April 25, 2017

By David Lund Flow Thru, this is my abbreviation, is a catch all phrase that measures how much made it through your business comparing one period to another....

The ‘NEW’ Hotel General Manager

April 20, 2017

By Paul Sarlas The position of general manager has never been a static one. When you're checking the financials one minute and tasting new dishes in your...

Tambourine Shares 20 Surprising Digital Marketing Stats Every Hotel Marketer Should Know

April 12, 2017

We dug up these 20 digital marketing nuggets (across all industries) to help you benchmark your efforts and determine which efforts are worth while. Hotel...

The Draw of Art in Modern Hotels

April 10, 2017

by Neasa MacErlean Sipping cocktails next to giant Ming vases, sleeping under Regency portraits or finding your bedroom within an Antony Gormley sculpture...

Hotel Survival In An Airbnb World

April 5, 2017

Of course you’re concerned about the Airbnb effect on your hotel business – you should be. Home-sharing services are luring a key demographic away...

2017 Waterpark Forecast: Continued Growth

April 5, 2017

By David J. Sangree, MAI, CPA, ISHC Introduction The waterpark industry continues to expand in North America, with more than $550 million worth of new...

These Major Trends Are Changing the Hospitality Industry, as You Know It

April 18, 2017

By Jos Schaap, CEO, and Founder, StayNTouch In the hospitality industry, the only thing that’s constant is change. It’s clear you can’t talk...

Why Hotels and Home Rentals are Moving Forward Together

April 4, 2017

by Serene Lim When the likes of Airbnb and HomeAway first made inroads into the travel industry they created two distinct clubs; established hotels on one...

How Concierge Technology Helps a Standout Concierge Team “Iron Out the Kinks”

April 3, 2017

The three-person concierge team at SIXTY SoHo uses ALICE to speed up their work and improve the guest experience New York, NY -- The highly-rated concierge...

Why Good Food is Increasingly on the Menu at Hotels

April 27, 2017

By Natasha Stokes Hotel restaurants are shedding their stuffy image, thanks to forward-thinking hoteliers who hope to attract food-savvy travelers with...

Nobody Asked Me, But… No. 177: Hotel History: Cranwell Resort, Spa And Golf Club (1894)

April 24, 2017

by Stanley Turkel, CMHS Cranwell Resort, Spa and Golf Club Lenox, Massachusetts As you stroll about the grounds of Cranwell Resort, you are walking through...

Robert Rauch’s Hotel Industry Forecast: 2017

April 5, 2017

by Robert Rauch The big news in 2016 was Marriott’s merger with Starwood and provides the new company with over 1,000,000 hotel rooms in 5,700 hotels,...

A Pair of Midtown New York City Boutiques Upgrade Their Operations

April 11, 2017

New York, NY -- The Gregory Hotel and The Renwick Hotel - a pair of historic boutique hotels in Midtown Manhattan - are using ALICE’s operations...

Maestro PMS Thought Leadership: How Independents Boost Revenue with OTA Connections, Yield, Online Packages, and Direct Booking

April 12, 2017

PMS Tools that Drive Online Hotel Reservations for Independents:  Multi OTA Channel Parity, Revenue-Raising Online Packages, and Instant Cross-Channel...

How Alternative Lodgings Affect Entry-Level Hotel Jobs

April 19, 2017

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Raising the argument that Airbnb’s business model does not directly support the local economy is...

The Changing Face of Hotel Tech

April 11, 2017

by Mike Ford We work in an exciting industry. Each day brings something new in the world of online hospitality and, last week, it was AccorHotels’...

Select-Service Hotels: Efficient and Profitable

April 19, 2017

By Robert Mandelbaum The definition of “select-service” within the lodging industry may vary from person to person, but there is no doubt that...

4 Ways Concierges Can Use Technology to Craft the Guest Experience

April 18, 2017

The concierge of the future needs to be supported by technology made expressly to enhance the role and place him or her at the center of the guest experience....

IHG Notifies Guests of Payment Card Incident at IHG-Branded Franchise Hotel Locations in the Americas Region

April 17, 2017

ATLANTA, April 17, 2017-- IHG values the relationship it has with its guests and understands the importance of protecting payment card data.  Many...

The Rainmaker Group Brings Simple, Smart Revenue Optimization Tools to the Mid-Market with Debut of Next Generation revcaster® Platform

April 11, 2017

Leading provider of hotel revenue management and profit optimization solutions introduces enhanced solutions toolbox designed for the limited service market...

% New Sessions Missing - Change May Be Coming To Google Analytics Default Metrics

April 17, 2017

Michael Orrison | GCommerce Solutions | Business Insights Analyst For users of Google’s Premium Analytics services, you may have noticed a slight change...

In Search of Inspiration, Innovation and Transformation in the Hospitality Industry

April 13, 2017

by Katharine Le Quesne The good, the great and the – sometimes – downright innovative came together in Berlin this month to discuss the state of...

Is It Time to Overhaul the Restaurant Star System?

April 20, 2017

By Stuart Pallister When leading chef Joël Robuchon came to EHL recently to receive an honorary professorship  he touched on...

Loyalty in Hospitality: Taking on the OTAs at Their Own Game

April 28, 2017

By Scott Dahl After years of complaining about online travel agencies (OTAs) and how they have inserted themselves in the relationship with their customers,...

Lodging Interactive Launches Social Influencer Marketing Services for Hotels

April 18, 2017

PARSIPPANY, NJ - April 18, 2017 Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality...

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