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ALICE Helps the Luxury Chablé Resort Take Communication and Staff Operations to the Next Level
March 12, 2019
ALICE provides Chablé Resort & Spa with an operations system to record and track internal guest requests for effective and efficient communication....
South Congress Hotel Graduates From Google Hangouts to Software Optimized for Staff Communication and Task Management
February 20, 2019
Alongside its sister property Hotel Ella, South Congress Hotel has selected ALICE to optimize staff efficiency, organization, and communication for a flawless...
New Research Finds a Majority of Hotel Guests Rank Unfriendly Staff as Most Frustrating Part of Their Stay
February 5, 2019
ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, released new research uncovering what factors...
How Viceroy Los Cabos Creates an Immersive Guest Experience
ALICE is excited to share that the alliance with Viceroy Hotel Group continues to grow. Marking the fifth Viceroy property partnership, Viceroy Los Cabos is...
ALICE Announces the Appointment of Alissa Hendel as Senior Vice President for Strategic Partnership and Brands
January 23, 2019
ALICE, the hospitality industry’s leading operations technology platform, is excited to announce Alissa Hendel has joined the company as SVP for...
ALICE Celebrated As the #1 Best Place to Work in Hotel Tech 2019
January 22, 2019
ALICE is excited to share we have been named 2019’s #1 Best Place to Work in Hotel Tech by Hotel Tech Report. HTR surveys thousands of hotel tech...
ALICE Creates Eye-Opening Insights to Housekeeping Operations for Hotel Wailea
August 15, 2018
Hotel Wailea, Hawaii’s only luxury adults-only resort, has selected ALICE to enhance their internal communication and align their staff task management...
Chief Concierge of The Jung Hotel and Residences, Claudette Breve, Believes Those in the Industry are Born to Serve
August 9, 2018
ALICE spoke with Chief Concierge of the Jung Hotel and Residences of the New Orleans Hotel Collection, Claudette Breve, about the impact of technology on the...
Eli Gerard Is ALICE’s Director of Sales for Mexico
August 6, 2018
ALICE, the hospitality industry's leading operations technology, celebrates Eli Gerard as Director of Sales for Mexico, overseeing hotel partners in Mexico...
Staff Efficiencies at The Chateaux Deer Valley Upgrade From Bunny Hill to Black Diamond With ALICE
August 2, 2018
The Chateaux Deer Valley has selected ALICE to improve staff communication and enhance its guest services at its ski hotel nestled amid the majestic Park City...
Les Clefs d’Or Member, Laura Cunningham, Shares Her Thoughts on the Opportunities, Challenges, and the Future of the Concierge Industry
July 15, 2018
ALICE sat down with Les Clefs d'Or member and Chief Concierge of The Dewberry in Charleston, Laura Cunningham, to discuss the current opportunities and...
Luxury California Hotel Group Selects ALICE to Standardize Operations And Communication Across Seven Properties
April 16, 2018
ALICE has been selected by multi-generational owned luxury properties, The Woodside Hotel Group, to enhance their internal communication, concierge operations,...
What Do You Do When You Can’t Rely on Radio Communication at Your 87-Acre, Canyon-Enclosed Hotel?
July 11, 2017
Managers at the boutique coastal ranch and spa The Ranch at Laguna Beach chose ALICE to improve staff communication, but have “fallen in love” with...
How Technology Helps A Lean Celebration Suites Staff Deliver Service Like a Team Many Times Its Size
March 6, 2017
The hotel’s General Manager was initially skeptical his staff would switch to ALICE, but, after seeing the system’s utility over pen and paper,...