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Tag : scott dahl

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Coming Soon to Your Hotel: The Integrated Revenue Generation Team

May 21, 2018

By Max Starkov and Scott Dahl Background: The hospitality industry is enjoying its longest expansion and healthiest growth in decades, yet there are...

Loyalty in Hospitality: Taking on the OTAs at Their Own Game

April 28, 2017

By Scott Dahl After years of complaining about online travel agencies (OTAs) and how they have inserted themselves in the relationship with their customers,...

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