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Coming Soon to Your Hotel: The Integrated Revenue Generation Team
May 21, 2018
By Max Starkov and Scott Dahl
The hospitality industry is enjoying its longest expansion and healthiest growth in decades, yet there are...
Loyalty in Hospitality: Taking on the OTAs at Their Own Game
April 28, 2017
By Scott Dahl
After years of complaining about online travel agencies (OTAs) and how they have inserted themselves in the relationship with their customers,...