School Of Hotel And Tourism Management
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PolyU Study Reveals What Second-Generation Migrant Tourists Are Seeing
June 19, 2018
Tourists who visit their ancestral homelands carry with them personal connections that “influence how they gaze upon its people, culture and...
PolyU Hosted Inaugural World Summit for Deans of Independent Schools of Hospitality and Tourism
May 30, 2018
Initiated and hosted by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU), the first ever World Summit for...
PolyU Study Finds Right Audience Critical for Destination Marketing Mini-Movies
March 28, 2018
Destination marketers interested in how to produce effective mini-movies to market travel destinations need to ensure that they target the right audience,...
PolyU Study Finds Russian Tourist Satisfaction Hinges on Hotel Features
January 25, 2018
The majority of Russian tourists are highly satisfied with Hong Kong’s upmarket hotels, according to the findings of a recent study by Dr Denis Tolkach...
PolyU Holds a Naming Ceremony for Mr and Mrs Chan Chak Fu Building
December 18, 2017
The Hong Kong Polytechnic University (PolyU) has named the premises of the School of Hotel and Tourism Management after a pioneer Hong Kong hotelier, the late...
PolyU Study Urges Hotels to Engage the Facebook Generation
November 30, 2017
Hotels should make greater use of social media to evaluate their performance from the customer’s perspective, according to Dr Bona Kim (Ph.D. graduate)...
PolyU Study Reveals Surprising Source of Unethical Tourist Behaviour
October 30, 2017
Judgements about ethically unacceptable behaviour may vary amongst cultures, and Western tourists are more likely to engage in such behaviour when on holiday,...
PolyU Establishes Kwok Hospitality Awards at School of Hotel and Tourism Management
September 19, 2017
The Hong Kong Polytechnic University (PolyU) is pleased to have received support from the Kwok Scholars Association (KSA) for the establishment of Kwok...
PolyU School of Hotel and Tourism Management Scholar Conferred Endowed Professorship
September 5, 2017
Endowed by the Victoria Park Hotels Limited, Professor Haiyan Song, Associate Dean of the School of Hotel and Tourism Management (SHTM) of The Hong Kong...
PolyU Scholar Honoured with McCool Breakthrough Award for Advancing Hospitality and Tourism Education
August 14, 2017
Professor Kaye Chon, Dean, Chair Professor of the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) and Walter Kwok...
PolyU Study Finds Profound Changes in Chinese Visitor Profiles and Behaviour After Visa Liberalisation
July 27, 2017
The relaxation of visa regulations for mainland Chinese tourists visiting Hong Kong has dramatically increased the number of arrivals, almost completely...
3rd Global Tourism & Hospitality Conference Hosted by School of Hotel and Tourism Management to Celebrate PolyU’s 80th Anniversary
June 13, 2017
3rd Global Tourism & Hospitality Conference
hosted by School of Hotel and Tourism Management to celebrate PolyU’s 80th Anniversary
The School of...
PolyU to Host HONG KONG 2017: 3rd Global Tourism & Hospitality Conference
May 22, 2017
The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) will host the HONG KONG 2017: 3rd Global Tourism &...
PolyU Study Finds Guest Profile Matters for Hotel Bookings
January 18, 2017
When booking hotel rooms, guests with different profiles tend to choose different types of booking channels, with some preferring to book directly through the...
PolyU Study Finds Mainland China Lagging in Hotel Theming
December 21, 2016
21 December 2016
Chinese hotels are a long way behind their Western counterparts in developing themed hotels to differentiate themselves in a highly...
PolyU Study Finds Context is Key for Mobile Travelers
November 29, 2016
With travellers’ behaviour becoming ever more dynamic and socially connected through the use of mobile technology, tourism practitioners stand to benefit...
PolyU Launches Online MicroMasters in International Hospitality Management
November 3, 2016
The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) is pleased to announce a MicroMasters programme in...
SHTM Study on Hotel Loyalty Programmes: What May and May Not Work
July 14, 2016
Hotels should consider developing customer loyalty programmes that balance economic and social rewards to establish “sustainable relationships”...
PolyU Releases Report on 2015 Tourist Satisfaction and Tourism Service Quality Indices
June 8, 2016
8 June 2016 - The 2015 PolyU Tourist Satisfaction Index (PolyU TSI) and Tourism Service Quality Index (PolyU TSQI) show general increases compared with the...
Master’s Degree in International Wine Management Grooms Future Leaders of Global Wine Industry
April 14, 2016
14 April 2016 - Professor Jeannie Cho Lee, Professor of Practice (Wine) of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic...