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Tag : raj singh

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Humans and AI: How to Improve Guest Services in a New Collaborative Way

March 14, 2019

By Raj Singh It's commonly known that assembly line workers often experience burnout from the repetitive, mind-numbing nature of their jobs. In their...

Top 3 Technology Trends Casinos Should Watch for at 2019 Oi Summit

February 21, 2019

By Raj Singh, CEO, Go Moment Across the country, casinos and resorts are being disrupted by innovative,  connected, “always-on” technologies....

Hotel Smartconcierges Going Mainstream

February 14, 2019

By Raj Singh, CEO, Go Moment “Great customer service is […] a systematic reinvention of established technology, data, and operations —...

Major Trends to Watch for at HSMAI NY Conference

January 17, 2019

By Raj Singh, CEO, Go Moment As I think about what to get excited about at HSMAI’s Digital Marketing Strategy Conference 2019 taking place later this...

Generation AI - How Hotels Are Adapting to the Demands of More Millennial Guests

January 3, 2019

By Raj Singh, CEO, Go Moment In the year 2020, one short year from now, the oldest millennials will turn 40, a milestone birthday. This means that...

A Guest-Centric Future Powered by AI: Taking Guest Relationships to the Next Level

December 13, 2018

By Raj Singh, CEO, Go Moment Leisure travelers love to wait in lines, on-hold on phone calls, and spend a bunch of time on their device of choice researching...

Increasing Guest Engagement and Revenues Using a Smartconcierge

November 29, 2018

By Raj Singh, CEO, Go Moment Almost daily, media outlets buzz with stories of how some new technology will make consumers’ lives better, many of which...

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