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Tag : operations platform

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5 Major Guest Complaints That a Cloud PMS Can Resolve

April 5, 2019

Today’s hotel guests are more aware and informed than ever before. They know their rights and will not settle for anything less than what they expect...

Forbes Travel Guide Chooses ALICE as Their Official Staff Operations Technology for 2019

February 26, 2019

The hotel operations startup has held this distinction since Forbes Travel Guide began their endorsement program in 2017 ALICE, the hospitality...

South Congress Hotel Graduates From Google Hangouts to Software Optimized for Staff Communication and Task Management

February 20, 2019

Alongside its sister property Hotel Ella, South Congress Hotel has selected ALICE to optimize staff efficiency, organization, and communication for a flawless...

MacArthur Place to Streamline and Standardize Operations With Knowcross

February 14, 2019

Washington D.C., February 14 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been chosen by...

Bahia Hotel & Beach House Takes Service and Operations From ‘Great to Excellent’

February 13, 2019

Adopting ALICE means that all staff and guest communication at Bahia Hotel and Beach House is now harmonized under one roof. Bahia Hotel and Beach House has...

New Research Finds a Majority of Hotel Guests Rank Unfriendly Staff as Most Frustrating Part of Their Stay

February 5, 2019

ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, released new research uncovering what factors...

Award-Winning Perry Hotel Always Has ALICE at Their Fingertips

December 4, 2018

The Perry Hotel Key West has chosen ALICE to optimize staff communication and enhance the level of guest service at the highly-rated property in Key West,...

Intelity and ALICE, Forbes Travel Guide Brand Officials, Announce Integration and Partnership

November 7, 2018

Partnership offers hotels a suite of tools to manage their properties and interact with guests Los Angeles, CA (November 7, 2018) — Intelity, the global...

Beekeeper to Reveal the Secret to Guest & Employee Engagement at HX: The Hotel Experience

November 6, 2018

Beekeeper will display an operational communication platform proven to drive retention and make deskless hotel employees and guests happier; Visit Beekeeper in...

Hoteliers + Non-Desk Hotel Workers to Benefit From Beekeeper’s $13 Million ‘Series A’ Extension

September 11, 2018

Funding ensures mobile technology enablement and engagement with the highest security to reduce digital workplace risk San Francisco, September 11, 2018...

ALICE and the Government of Puerto Rico Create the Ultimate Traveler’s Experience Platform: “My Puerto Rico” Redefines Hospitality and Elevates the Visitor’s Experience

August 22, 2018

My Puerto Rico Campaign Overview 3 min 32 sec video “My Puerto Rico” will revolutionize the local industry by becoming the first tourism...

Nordic Choice Hotels Gives ALICE Insight to Their Particular Brand of Scandinavian Innovation

July 30, 2018

Nordic Choice Hotels, one of the largest hotel groups in Scandinavia, has pioneered innovation in multiple fields as a way to optimize service delivery across...

Les Clefs d’Or Member, Laura Cunningham, Shares Her Thoughts on the Opportunities, Challenges, and the Future of the Concierge Industry

July 15, 2018

ALICE sat down with Les Clefs d'Or member and Chief Concierge of The Dewberry in Charleston, Laura Cunningham, to discuss the current opportunities and...

Learn How to Upgrade Guest Satisfaction and Operational Excellence With ALICE at HITEC 2018

June 18, 2018

ALICE, the hospitality industry’s leading operations platform, will showcase its product portfolio of six hotel management and guest engagement products...

Four Must-Attend Speaking Engagements During HITEC 2018

May 30, 2018

If you haven’t been to HITEC yet, you are missing out on the biggest hospitality industry technology exposition and conference of the year. 2018’s...

ALICE to Showcase Their Products and Speak About the Future of Connected Hotel Operations at Maestro User Conference

April 19, 2018

ALICE, the hospitality industry’s leading operations platform, will be showcasing its complete suite of hotel management and guest engagement products at...

ALICE Voted a Top Staff Task Management & Collaboration Platform in the 2018 HotelTechAwards

February 19, 2018

“ALICE is the heartbeat of our buildings” - IT Manager, Sweden Hotel staff from across the country and around the world voted ALICE a “Top...

5 Ways Platforms Can Transform Your Hotel Operations

January 17, 2018

Making A Hospitality Solution a Priority For 2018 Will Make Profits Soar By 2019 by Alex Shashou When it comes to hotel management, there are so many demands...

What Do You Do When You Can’t Rely on Radio Communication at Your 87-Acre, Canyon-Enclosed Hotel?

July 11, 2017

Managers at the boutique coastal ranch and spa The Ranch at Laguna Beach chose ALICE to improve staff communication, but have “fallen in love” with...

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