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Tag : lily mcilwain

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The Rise of Reservation Re-Sale (and Why Airbnb Is Involved)

May 30, 2018

By Lily McIlwain A robust cancellation policy is an integral part of the revenue management strategy for many hotels. Requiring a 24- or 48-hour notice...

OTA Association Slams Direct Bookings

May 9, 2018

By Lily McIlwain By this point, the number of studies testifying to the positive impact of direct bookings - and the sometimes harmful influence of OTAs...

Spotlight on… Wholesalers - A Hoteliers Perspective Report

August 28, 2017

By Lily McIlwain "Continued tolerance is allowing wholesalers to cheat and win a game in which we should set the rules." That's what one...

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