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Sofia Hotels Management Implements Cendyn’s eInsight CRM Across Their Hotel Group
November 15, 2018
November 15, 2018 – Boca Raton, Florida – Sofia Hotels Management, a Bulgarian hotel management company, has selected Cendyn to power CRM across...
Is Automation the Wave of the Future for Hotels?
November 5, 2018
It wasn’t so long ago that people would call a restaurant for a reservation, or go to the video store to see what tapes were available, or waited on the...
The Future of Hotel Management Systems: Identifying the Prospective Role of the PMS
October 30, 2018
Some hotel chains envision the Property Management Systems (PMS) to focus on its core functionalities (e.g., check-in/out and main operations),...
Revenue Management of the Future Will Require a Human, a Computer and a Dog: The Role of Humans in the Future of Revenue Management
October 25, 2018
By Klaus Kohlmayr
"Everything we love about civilization is a product of intelligence, so amplifying our human intelligence with artificial intelligence...
How Technological Accountability Can Boost Guest Service
October 24, 2018
By Jos Schaap
CEO and Founder
Ask any leader — regardless of industry — what they believe is the key to driving customer experience and...
Shiji Expands Hospitality Services Adding PMS / POS Support & Consulting Services to the Americas
October 23, 2018
Atlanta, October 23, 2018 - Continuing Shiji Groups’ strategy to service customers locally in region, Shiji is adding a new Professional Services...
Volo Hospitality Systems Enters North America Markets
October 18, 2018
Austin, TX (October 22, 2018) -- Volo Hospitality Systems is bringing their in-room tablet system to the top 30 North American markets - and if you...
Horizontal Hotel Technology vs. Best of Breed in Emerging Markets - What Is the Best Approach?
October 11, 2018
By Binu Mathews
The hotel Industry is constantly evolving. This evolution is being driven by the never-ending changes in consumer demand. A hotelier...
5 Reasons to Add AV Management Software to a Hotel’s 2019 Capital Budget
September 20, 2018
Industry reports show that small- to mid-size hotels are placing a higher emphasis on hotel technology to meet planners’ demands; Self-managing AV...
Approaching the Tech Buffet Without Getting Sick
September 13, 2018
How to build a tech stack based on what your guests need (instead of just what’s available)
By Margaret Ady
Don't lie; you know you've done...
Hotel & Spa Tech Live Gives Hotel Online an Exclusive Show Preview!
August 29, 2018
Hotel & Spa Tech Live is the Europe’s leading event for technological innovation in the hotel and hospitality sector
It’s only 4 weeks until...
Shiji Group Expands to the USA, Opens International Office in Atlanta, Georgia
August 21, 2018
Atlanta, GA: 21 August 2018, Shiji Group continues its international expansion and opens a new office in Atlanta, Georgia USA.
The office, led by Greg Berman,...
How Technology Is Driving Transparency in Real Estate
August 17, 2018
From buildings filled with sensors tracking employees, to software that monitors reams of leasing documents, new technologies are rapidly being incorporated...
The Time Is Now for Hotels to Move Operations Into the Cloud
August 8, 2018
By Jonathan Morse
You wouldn’t go 20 years in between cleaning or redecorating your guest rooms, so why are so many hotels stuck in the past when...
Why Asia Leads the Race in Smart Hotel Technology
August 7, 2018
By Serene Lim
Robots butlers, keyless entry and virtual reality-enhanced room bookings: Hotel guests are increasingly being greeted by these once futuristic...
Shiji Group Continues Global Expansion, Opens Office in Australia
Beijing 7 August 2018 - Shiji Group established operations in Sydney, Australia to manage the growth and customer care in the Pacific.
Now Available for Download: HEBStrategy Q3 2018 Hotel Digital Marketing, Technology, and Trends Whitepaper
August 6, 2018
HEBS Digital’s third installment in 2018 of the HEBStrategy—our whitepaper series covering the latest news and trends in hotel digital marketing...
How to Build an Emotional Bond With the Most Demanding Clients, Hotel Guests
August 3, 2018
Imagine walking into a fresh hotel room after a long flight; dropping your luggage, collapsing onto the bed before noticing your favorite magazine resting on...
Hotel Tech Partner vs. Vendor: Knowing the Difference and Why It Matters
July 31, 2018
By Glenn Wirick
Executive Vice President of Sales and Marketing
As leaders in the hospitality industry, we’re in the business of...
Casa Pepe Welcomes OpenKey Mobile Technology to Mexico City
July 24, 2018
DALLAS, TEXAS (July 24, 2018) – Embracing its one-of-a-kind appeal, Casa Pepe, a boutique hostel in the beautiful historic center of Mexico City,...