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Health and Success in the Summer of 2018
May 2, 2018
By Robert A. Rauch, CHA
I seldom write about success or health, typically favoring hotel operations, leadership, finance, marketing or forecasts. But today, I...
Evolution Of Asset Management In India’s Hotels
April 25, 2018
Not too long back, hotel ownership and hotel management in Asia were like Siamese twins – co-joined at birth, despite being distinctly different...
The Cool Hoxtons Partner With Knowcross
March 12, 2018
London, March 12, 2018 – KNOWCROSS, the global leader in providing software solutions for hospitality operations, is thrilled to announce its partnership...
ALICE Named Forbes Travel Guide’s Official Staff Operations Technology Provider for 2018
February 21, 2018
With new hotel products and technologies emerging at a dizzying rate, hoteliers need a simple way to learn about the ones that can make meaningful improvements...
Other Operated Departments Become Even More Minor
February 14, 2018
By Robert Mandelbaum
In lodging industry parlance, other operated departments are frequently referred to as minor operated departments. Based on recent...
Live! Casino & Hotel Selects KEYPR as Guest Experience Technology Partner
January 16, 2018
New Live! Hotel to deploy KEYPR's cloud-based platform which brings the latest guest experience technology to the hospitality industry
Los Angeles, CA...
Two of Mexico’s Premier Luxury Hotel Groups Trade Their Radios and Spreadsheets for a Technology Platform
October 31, 2017
Puerto Vallarta Area, Mexico— Partner companies Tafer Hotels & Resorts and the Villa Group, representing two pioneering collections of luxury hotels...
How Should I Compensate My Sales Manager?
October 4, 2017
By Leora H Lanz and Eydie Shapiro
This is a very common question, and yet one which typically has a complicated answer. But should it?
Creativity Is a Drug the Hotel Industry Cannot Live Without
September 20, 2017
By Georges Panayotis
Enthusiasm lies at the foundation of all progress. Henry Ford, a spearhead of the Industrial Revolution, showed the way to progress more...
Ariane Systems and ALE Expand Strategic Partnership to Maximize Guest Convenience and Hotel Operations Efficiency
June 20, 2017
Deeper integration of Ariane’s industry leading self check-in solutions with Alcatel-Lucent Mobile Guest Softphone solution and Rainbow™ CPaaS...
What Hoteliers Need To Know About Indonesia
April 12, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com)
Right now, we are all still talking about the rapid growth of China and to a lesser extend India,...
StayNTouch Partners with Orchard International Group
San Francisco Hotel Group Selects StayNTouch’s Cloud-Based PMS Solutions
Bethesda, MD – APRIL 12, 2017 – StayNTouch, an innovator in mobile...
New York City’s Historic Sohotel Chooses ALICE for Guest and Staff Communications
December 6, 2016
ALICE Suite Helps Staff Deliver Impeccable Service Even While Sohotel Is Under Renovation
New York, NY -- Hotel operations platform ALICE announces New York...
M3 Unleashes Budget & Forecasting for Hoteliers
August 31, 2016
Powerful web-based tool seamlessly integrates data from accounting and analytics platforms
M3 Accounting + Analytics has experienced exponential growth...
Seven Steps to Food Cost Control
February 16, 2016
By Kirby D. Payne, Feb 16, 2016
Former FSU hotel school Professor Dukas' Seven Steps to Food Cost Control from his book, "How to Operate a...
Hotels: Improve Guest Comfort While Cutting Operational Costs
January 20, 2016
By David Kaupp, Xeros
Successfully managing a hotel has its challenges. Keeping guests happy and staff motivated is no easy feat. And even if you are...
Complete Hotel Solution Introduced by Hotel Tech Management
November 2, 2015
Combined service of Property Management, Reservation Distribution and Secure Payment eases hotel operations
Sturgeon Bay, WI; Hendersonville, TN—...
Room Service or Is It Food Delivery?
October 26, 2015
By Kirby D. Payne, Oct 26, 2015
Room service should be more than just food delivery. This article has reminders for full service hotels and ideas for limited...
Understanding Online Distribution Channels by Juan Duran of HVS
June 24, 2015
This article covers the importance for hotels to invest in three online distribution channels – the website, Global Distribution Systems, and Online Travel...
HVS Perspectives on the All-Inclusive Product
June 1, 2015
By Kristina M. D'AmicoToday's rising popularity of all-inclusive resorts is directly correlated to the value proposition for the guest. The resorts that offer...