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Tag : hotel mogel

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The Emotional Impact of Overpriced In-Room Bottled Water

August 1, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) I am constantly perplexed at the continued reluctance of hoteliers to recognize activities that truly...

HITEC 2018 Reveals the True Importance of Integration

July 25, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) HITEC this year took place in the hot and humid town of Houston, but the weather was never a deterrent...

Enhancing Your Coffee Service With Ten Tips

July 11, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) One of the most important elements of a modern hotel property is its coffee service, both within the...

Ten Tips to Boost Your Public Relations Efforts

July 5, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Having recently attended this year’s HITEC as a media representative, I was bombarded with...

Ten Reasons to Love the Hospitality Industry

June 27, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Have you ever sat back for a moment to reflect on the hotel business and what first drew you to it?...

Giving Your Concierge A Digital Upgrade

June 13, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) With the modern traveler glued to his or her phone, why would such a guest bother to consult the...

Why Hoteliers Must Defend the Necktie

June 6, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) The office-casual nature at most contemporary workplaces seems to be far more amiable to the sweater...

Tips to Fill Your Urban Hotel This Summer

May 23, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Every North American resort owner knows that the time between Memorial Day and Labor Day is peak. The...

Being a Senior Team Member in Ten Steps

May 16, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Years ago, it was simple – reaching 65 meant retirement. You got your gold watch, or other...

Protecting Your Housekeepers From Injuries

May 9, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Following an immersive full-day seminar at the recent Housekeepers Forum in Toronto to discuss all the...

Starving Boomers and Travel Mindsets

April 25, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) I’m borrowing a term from the art world where the ‘starving artist’ is a burgeoning creative...

Using Wine to Show How Much Customers Care About Industry Jargon

April 18, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) To use wine as an case study but feel free to ruminate on your own example, a big part of the sales...

Does Your Hotel Have a Policy on Piercings?

April 11, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Just over a year ago on Hotel-Online, I wrote about the need to put in definite terms what your hotel...

Building Your F&B Reputation Through Events

March 28, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Good food can help put heads in beds, but few hoteliers fully grasp how this symbiotic relationship...

Ten Steps to Revitalizing Your Coffee Experience

March 21, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) We all love caffeine and coffee happens to be among the most components in your F&B arsenal....

A Story of How Handwritten Notes Increase Service

March 14, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) On a recent domestic flight, I was surprised by a folded paper napkin handed to me by the flight...

Bridge as a Niche Opportunity for Hotels

March 7, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Anyone who's met me knows how crazy I am for the game of duplicate bridge. Our local club is...

The Importance of Bottle Design in Selling Wine

February 28, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) A riff on the classical adage, “Don’t judge a book by its cover,” let’s first...

Thinking Broadly About Fire Safety

February 21, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) This past year saw two heartbreaking and widespread fires in California. While my first thoughts go out...

Twelve Useful Tips for Hotel Renovations

January 31, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) With the kids gone, it was time to follow the footsteps of many other boomers and downsize to a...

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