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Tag : hotel mogel

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Your Wine List Needs Branding Too

April 17, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) What does your wine list stand for? What’s its elevator pitch? Is it meaningful for customers?...

Booking Engine Personalization to Adapt to the Experience Economy

April 10, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) So much talk is made nowadays about the experience economy and how this affects the personalization of...

Meet the Bleisure Demand With Meeting Experiences

April 3, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) A clever portmanteau between business and leisure, hybrid travel is now mainstream, so much so that it...

Hotel Operations Always Come Down to Your People

March 27, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Springtime sees the prerequisite visit to my favorite outdoor furniture shop. Over the past few visits...

Profiting From Prearrival

March 20, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Every hotelier knows that tech-enabled personalization is crucial to the future success of one’s...

Can Hotels Sue Their Governments Over Home Sharing?

March 13, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) This is a special case that I’ve been waiting to write about since it hit the airwaves here in...

What Hotels Can Learn About the Guest Experience From Starbucks

February 27, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Starbucks has thousands of outlets. Nowadays if you find yourself in nearly a major city center...

Evaluating Housekeeping in Minutes per Room

February 20, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) While you may know your operations so thoroughly that you can trust your intuition to prudently guide...

The Hidden Benefits of Tasting Events

February 13, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Finding myself away at a mountain resort for a food and wine festival last year, it was the perfect...

Merchandizing Romantic Getaways

February 6, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) As we slide into February, the traditional low occupancy winter blues for hotels (outside of the sun...

Ten Marketing Questions for Q1 2019

January 30, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Now that we are making headway into 2019, it’s time to re-evaulate the budgets you devised last...

Drawbacks to Outsourcing Your Hotel Labor Force

January 23, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) The growing prevalence of outsourced labor within the frontline ranks of many guest-facing departments...

What Corked Wine Teaches You About Service Excellence

January 16, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) There’s an important lesson in the form of what corked bottles – that is, wine that’s...

Free WiFi as the Easy 2019 Goal

January 9, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) As now is the time for New Year’s resolutions, let’s start off with a ‘low hanging...

Continuing Professional Development for Housekeepers

January 2, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) While new legislation is emerging from all corners of the world to better safeguard workers, and more...

Five Small Steps to Motivate Staff

December 19, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) With hospitality being a people-oriented business, guest interactions are most often not handled...

Enhancing Your Wellness Program With Digital Detox

December 12, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Are you old enough to recall the excitement over the debut of the first Blackberry and its speedy...

How Art Can Grow Hotel Revenues

December 5, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Using artwork to differentiate your property is hardly a task to put off for later as you can achieve...

How Can Restaurants Adapt to Modern Dietary Quirks

November 28, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) In my youth, my parents would take me to Joe’s Steakhouse in Montreal where we would eat massive...

Free Parking as a Missed Marketing Opportunity

November 21, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Even in this day and age of ridesharing, public transit, car service apps and a myriad of other options...

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