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How to Keep the Heart of Your Hotel Beating
September 18, 2017
By Margaret Ady
Julia Child called the kitchen "the beating heart of the household." Cooking is essential to our lives. Though we can get away with...
Hotel Technology: PMS More “Slow and Quiet” Than “Fast and Furious”
September 13, 2017
By Guilain Denisselle
Translated from the French article "Technologie hôtelière : le PMS est plus « Slow and...
Pegasus Solutions Announces Two New Executive Hires
Hotel technology provider hires industry veteran Heinrich Kessler as Senior Vice President of Business Development, and software executive Glenn Wirick as...
The Next 12 Months in Hotel Tech
September 11, 2017
By Terence Ronson
It's that time of the year again when I gaze deeply into my virtual crystal ball and speculate what the technology trends for the...
INTEREL Secures €10m Growth Capital to Fuel Expansion of its Internet of Things (IoT) Solutions for the Hospitality Industry
September 7, 2017
Paris, 7th September 2017 - Jolt Capital SAS, an independent and growing private equity firm, regulated by the Autorité des Marchés Financiers...
ALICE Announces Acquisition of GoConcierge
September 6, 2017
Acquisition brings together two of the most innovative concierge and front desk solutions on the market
New York, NY, September 7, 2017 – ALICE, an...
ALICE Raises $26 Million Series B Funding from Expedia, Inc.
August 29, 2017
Latest funding round showcases continued momentum and growth within the hospitality technology industry
New York, NY, August 30, 2017 – ALICE, an...
Use This Technology to Ensure a Seamless Post-Stay Guest Experience
August 14, 2017
You’re feeling rejuvenated on the tail end of a glorious island getaway, with the hotel quickly receding in your rearview mirror, when panic suddenly...
Hoperator Launches Messaging Guest Relations Manager
July 27, 2017
StayNTouch Reveals 7 Questions to Ask Every Hotel Technology Provider Before You Say YES! [CHECKLIST]
Rather than prioritizing cost in their provider selection, hoteliers should look for expertise, implementation, mobility, integrations, flexibility, support,...
Intelity Asks: ‘Are You Embracing Modern Technology?’
June 21, 2017
HITEC education session titled “Mobile Apps – Embracing Modern Technology” to spotlight how mobile apps are changing the customer experience...
The Insider’s Guide to HITEC
June 19, 2017
The hotly anticipated hospitality technology show, HITEC, is around the corner once again. Hospitality technology companies from across the country (almost 400...
Why Do Companies Give up on Customer Service as They Grow?
June 15, 2017
By Jos Schaap, CEO, and Founder
Everyone experiences second-rate service from a trustworthy brand at some point. Some recent examples of large...
Hotel Technology Liberates a Front Desk Staff Constrained by Emails and Walkie-Talkies
June 14, 2017
The Montauk Beach House Uses ALICE’s Guest Messaging and Staff Technology to Keep the Good Times Coming, All Season Long
New York, NY -- Long...
Embracing New Technologies and Hotel Security in Our World Today
May 30, 2017
by Frances Kiradjian
To the uninitiated, the current fad for virtual and augmented reality technologies might seem to have little overlap with the travel...
Optimizing Your Online Channels: 9 Proven Ways to Make OTAs Work for You
May 22, 2017
By Fig Cakar, Managing Director – the Americas, SiteMinder
Like Google, OTAs have their own algorithms to determine how hotels rank on their website. I...
4 Ways Concierges Can Use Technology to Craft the Guest Experience
April 17, 2017
The concierge of the future needs to be supported by technology made expressly to enhance the role and place him or her at the center of the guest experience....
Game Theory and Managing Change In Hotels
April 11, 2017
by Pierre Boettner
Perhaps it was the surreal location that inspired it, but last week as we introduced pulseLink at the Atlantis resort in Dubai, I had...
The Changing Face of Hotel Tech
by Mike Ford
We work in an exciting industry. Each day brings something new in the world of online hospitality and, last week, it was AccorHotels’...
Legacy Systems are so Yesterday, Join the Reigning King – the Cloud PMS!
March 27, 2017
Is your hotel still stuck with legacy systems? Are you still contemplating cloud? Then you really need to pull up your socks and get down to it.