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Top 10 Must-Have Hotel Technologies in 2018
January 25, 2018
By Jos Schaap
CEO and Founder - StayNTouch
According to a Walker study, by the year 2020 customer experience will overtake price and product as the key brand...
Concierge Connoisseur Karen Clancy Joins ALICE in Building a World-Class Concierge Technology Sales Team
January 24, 2018
ALICE, the hospitality industry's leading operations technology, welcomes Karen Clancy, as Senior Sales Executive of the Pacific Northwest and Hawaii....
Hotel Tech in 2018: Tools and Technologies to Remove Friction and Deliver Value
January 18, 2018
By Arthur Chapin
Simply keeping up with the digital expectations of today’s tech-savvy consumer is no longer an option. Exceeding those expectations is...
5 Ways Platforms Can Transform Your Hotel Operations
January 17, 2018
Making A Hospitality Solution a Priority For 2018 Will Make Profits Soar By 2019
by Alex Shashou
When it comes to hotel management, there are so many demands...
How a Small Guest Services Team Delivers Five-Star Service
January 10, 2018
Luxury Napa Valley hideaway Milliken Creek Inn & Spa, a member of the prestigious Four Sisters Inns collection, is using ALICE’s concierge...
Hotel Trends in Technology for 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com)
We all know that the future holds many fascinating possibilities about what can be adapted to improve...
Implementations Director Rafael Lozada Joins ALICE to Help Lead Next Stage of Company Growth
December 20, 2017
New York, NY -- ALICE, the hospitality industry’s leading operations technology, welcomes Rafael Lozada, as Director of Customer Implementations.
New Guide Details How Hotels Can Use the Latest Technology to Revitalize Operations, Profits, and Service
December 19, 2017
StayNTouch reveals five ways hotels can make smart technology decisions and avoid wasting time and money on outdated systems
Bethesda, MD (December 19,...
Why Boston’s Best Hotel Decided to Give Its Staff an Upgrade
December 7, 2017
The iconic Boston hotel XV Beacon has selected ALICE to enhance their internal communication, concierge operations, and guest engagement. The award-winning...
Amsterdam Manor Beach Resort Improves Staff Communication by Over 60%
November 28, 2017
Aruba’s Amsterdam Manor Beach Resort, which implemented ALICE’s full suite of hospitality technology products in August of this year, can already...
What a Popular Weather Chatbot Can Teach the Hospitality Industry About Guest Messaging
November 27, 2017
At first blush, the pairing of Poncho (a cheeky chatbot that tells you the weather, with no obvious ties to the hospitality industry)...
Hotel Operations Platform ALICE Wins the TECHPitch For Most Innovative Hotel Technology at HX 2017
November 21, 2017
A panel of industry experts awarded ALICE the top honor at the third annual HX TECHPitch - a tech innovation competition held during HX: The Hotel Experience -...
Hospitality Technology Sales & Media Specialist Leigh Sansone Joins ALICE to Continue Company Expansion into the Midwest
November 14, 2017
ALICE, the hospitality industry’s leading operations technology, welcomes travel technology sales leader and digital marketing professional Leigh Sansone...
Two of Mexico’s Premier Luxury Hotel Groups Trade Their Radios and Spreadsheets for a Technology Platform
October 31, 2017
Puerto Vallarta Area, Mexico— Partner companies Tafer Hotels & Resorts and the Villa Group, representing two pioneering collections of luxury hotels...
Interview: StayNTouch CEO on How Our Digital Life Has Profoundly Impacted Our Expectations of Everything
Jos Schaap shares his insights about what today’s tech-savvy guests want and the importance of innovation in hotel technology
With over two decades of...
The Hotel Owner’s Playbook for Choosing the Right Technology Systems
October 25, 2017
StayNTouch shares the top 5 requirements for hotel owners to consider when shopping for any new hotel technology
Bethesda, MD (October 25, 2017) –...
Guests At The Greenwich Hotel Have A New Way To Get In Touch With The Front Desk
October 17, 2017
Luxury NYC boutique hotel reports greater satisfaction among both guests and staff
New York, NY, October 18, 2017 – ALICE, the operations...
How Hotel Technology Helps This Historic Hudson Valley Inn Do Everything From Feeding Their Geese to Turning Their Rooms
October 10, 2017
Historic Hudson Valley bed and breakfast, Buttermilk Falls Inn, has selected ALICE’s staff communications platform to improve employee communication and...
The Big Hotel Technology Debate: One-Stop Shop vs. Best-of-Breed
October 4, 2017
By Glenn Wirick
It’s been hotly debated within the travel technology industry whether putting all of your eggs in one vendor basket, or spreading...
HEBS Digital Wins 5 WebAwards for Industry-Leading Technology and Design
September 21, 2017
New York, NY – September 21, 2017 – HEBS Digital has won five WebAwards from the Web Marketing Association in the Hotel and Lodging category,...