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Tag : hospitality training

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5 Easy Ways to Reduce Turnover at the Front Desk

February 11, 2019

By Cathy Cook With one of my main roles at KTN being to conduct front desk hospitality training worldwide, one issue that always seems to surface is turnover...

Carver World Temps Now Provides Recruiting With Placement for Clients to Hire

December 12, 2018

Offering an innovative way to reduce turnover ATLANTA, GA – December 12, 2018 – Carver World Temps (CWT) announced that it has added a new program...

The Need for Big Data and Quantitative Skills Training In Hospitality

October 4, 2018

By Dr. Giuliano Bianchi & Dr. Isabella Blengini The hospitality industry is becoming increasingly complex, with financial engineering, corporate...

Train Your Front Desk Team on the “5 Pillars of Hospitality Excellence”

September 17, 2018

By Doug Kennedy When a guest enters your lobby, chances are they are about to have their first human interaction with your hotel’s individual...

The Profession of Hospitality: Enough With Elites, Welcome Entrepreneurs!

September 11, 2018

By Georges Panayotis The entire profession agrees that the sector is short of manpower. Very often, restaurants, bars, hotels are unable to find...

How to Make Hotels More Human

July 30, 2018

By Dean Minett Isn’t it strange that technology designed to bring people together could have the opposite effect? As smartphones and tablets have become...

Sleek, Fresh, and Improved = ProSolutions

June 13, 2018

By Jana Love Hey, check out what’s “new” with ProSolutions!  Over the course of 2 years (much longer than we thought), we have...

Hospitality Requires Stepping Into “Character” Like an Actor on a Stage

April 23, 2018

By Cathy Cook In the hotel industry we all know how important it is to deliver hospitality, which is the key to a positive guest stay. Otherwise we are simply...

Get Your Hotel Operations Team Onboard The Tricycle of Guest Service

February 14, 2018

By Doug Kennedy As hospitality industry trainers know, using symbols and models can help trainees grasp abstract concepts and make seemingly-complex paradigms...

AHLEI Announces Partnership with Work4Stars; Will Offer Training Focused on Morocco’s Vision 2020 Goals

October 26, 2017

October 2017—Work4Stars, an executive search and recruitment company focused on the hospitality, tourism, and events sectors, has partnered with the...

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