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Tag : guest reviews

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Bringing Data to Life: How a Deeper Guest Understanding Drives Revenue

February 22, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs Business today is all about choice — a surplus of choice. In this world of...

Use Data to Unlock Meaningful Guest Insights

February 8, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs Today's hotelier is constantly bombarded with information. In the ongoing...

Your Hotel Has a Score or Ranking So Why Shouldn’t Your Guest?

January 25, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs The hotel industry dramatically changed with the launch of TripAdvisor in 2000....

3 Ways Your Independent Hotel Can Go From Good to Great

March 8, 2017

The rise of millennial travelers has had drastic implications of the landscape of hospitality. No longer do the evolved chains hold all the aces when it comes...

ORM Meets CRM: Hotels Use Reviews to Personalize the Guest Experience

October 20, 2014

They seem so long ago, those days when hotels were wary of online travel reviews, largely feeling they would be open to unjust public criticism. Then, the... and Genares Announce Seamless Integration to Turn Guests into Huge, Trusted Marketing Force

September 27, 2013

Orlando, FL — October 1, 2013 — and Genares announced the beginning of a strategic partnership that includes a seamless integration between...

Report Shows Trust in Hotel Online Reviews is On the Rise

September 10, 2013

Lodging Interactive's Online Guest Review System is ideal for independent hotels struggling with limited financial and human resources to manage...

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