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Tag : guest loyalty system

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Maestro PMS Live Chat Support Provides Answers Instantly, While Keeping Property Staff Engaged in Guest Service

February 19, 2019

”Maestro’s Support Team is the most professional I have found in any system provider” February 19, 2019 – Maestro PMS, the preferred...

Thought Leadership: How to Power-Up Your Guest Engagement and Supercharge Loyalty

February 5, 2019

A Successful Guest Engagement Strategy Begins with The Property’s Business Objectives, Then Leverages Technology to Create A Personalized Guest Journey...

Maestro PMS 2019 Development Roadmap Focused on Full-Tablet PMS, Guest Relationship Innovation

January 24, 2019

Enhancements to Include, Mobile Apps & Portable Operations, Enhanced Channel Management, More BI & Analytics Data Mining Views, Expanded APIs for 3rd...

Maestro’s Built-in Single Guest Itinerary Feature Engages Guests in Their Journey to US Virgin Islands’ Bolongo Bay Beach Resort

December 18, 2018

Maestro’s Single Guest Itinerary Software Feature Provides Guests with Personalization, Convenience and Confidence   Markham, Ontario –...

Maestro PMS Helps Free Up Staff, Empowers Guests With Self-Serve Online Payment Portal; ‘Anytime,’ ‘Any Device’

November 19, 2018

Secure Payment Portal Engages Guests, Provides Automated Notifications and Lets Guests Connect with A Property to Self-Serve Payments Markham, Ontario –...

Maestro PMS Launches Integrated System Support: Staff Learn Fast, Performance and Productivity Boosted With New Instant Online Chat and On-Demand Training

October 10, 2018

Instant Chat Support Connects Property Staff with Maestro Help Teams; eLearning Tutorials Give Anytime System Instruction, Plus Direct Help from Any Maestro...

Maestro PMS Takes Its Sales and Catering Module to the Next Level With Expanded, Integrated Mobile Operations and More

September 5, 2018

Sales and Catering Development Roadmap: Personalized Group Interaction, Event Analysis, and Room Diagramming Strengthen Event Operations Markham, Ontario...

Independent Operators Discuss Must-Have Functionality for Multi-Property Operations

August 8, 2018

One Database for All Properties; Integrated Spa, Restaurant and Room Booking, Event Scheduling, Guest History and Loyalty: Maestro PMS Does it All Markham,...

Guest Loyalty Technology Gets Personal at Rodd Hotels & Resorts

July 26, 2018

With 7 Luxury Resorts, Hotels and Golf Destinations, Rodd Hotels & Resorts Leverages Enterprise-wide Multi-Property Loyalty and Property Management...

Maestro PMS Browser-Based Software Suite Optimizes Guest Experience, Improves Staff Productivity for 10-Property Cape Resorts

July 12, 2018

Maestro Multi-Property Centralizes Cross-Selling, Integrates Activity & Spa Management, Event Sales, Owner Relations and Guest Service for Award-Winning...

Maestro PMS Continues to Lead the Way in Innovation; Makes Guest Engagement Top Priority at HITEC

June 12, 2018

At HITEC in Houston Visit Maestro PMS in Booth #1031 JUNE 18-21, 2018 George R. Brown Convention Center Mobile Check-In and Check-Out; Intuitive On-Premise...

Considering Going Paperless? Maestro PMS Encourages Sustainable Processes With Mobile Check-In and Check-Out

May 9, 2018

Maestro Mobile Check-Out, Mobile Check-In, Digital Registration, eFolios, and Online Reports Link Hotels with Environmentally Conscious Travelers ...

Guests Take Mobile Control of Their Journey With Maestro PMS Pre Check-In, Privacy Options, and Amenity Requests

April 18, 2018

Mobile Pre-Arrival Requests for Amenities, Parking, Early Check-In Empower Staff To Provide High-Touch Service Markham, Ontario – April 18, 2018...

Stoney Creek Hospitality Relies on Maestro Analytics to Create Targeted Marketing Campaigns and Effective Performance Reporting

March 21, 2018

Maestro Analytics Pulls Data by Hotel, Date, Market, or Guests for 15 Property Independent Hotel Group Markham, Ontario – March 21, 2018 – Stoney...

Stein Eriksen Lodge and Other High Touch Properties Use Post Check-In, Post-Stay Real Time Guest Feedback to Engage, Build Loyalty, Create ‘Personalized Service’ Culture

March 7, 2018

Maestro’s GEM, Guest Experience Measurement, Empowers Guests with Social Voice, Strengthens Service and Operations Markham, Ontario – March 7,...

Case Study: Historic Airlie, International Conference Destination Relies on Maestro’s Cloud PMS to Support Growth, Go Green and Deliver Mobile Guest Engagement

February 28, 2018

“When Airlie opened lodging to public and leisure guests we found that our existing system was inadequate. We researched many systems and installed...

THOUGHT LEADERSHIP - To Cloud or Not to Cloud? Choose What Works Best for You without Feature Compromise:  Maestro’s Web Browser PMS Delivers Flexibility and Mobility On-Premise or in the Cloud

February 21, 2018

Maestro Delivers Feature Matched Scalable PMS Solutions to Enhance Guest Service and Reduce Infrastructure with Cloud PMS or On-premise Browser PMS where Cloud...

Maestro Multi-Property PMS and Complete Module Integration Strengthens Preference- Based Marketing, Enhances Guest Experience, Drives Overall Efficiency

February 7, 2018

Hotel Groups Leverage Single-Image Database Across Properties; Unify Marketing & Guest Engagement; Enable Cross-Property Booking and Increase Revenue...

Maestro PMS Extends System Innovation, Announces 2018 Development Roadmap

January 24, 2018

Tablet Full-Front Office Operation, Strengthened Direct Online Booking, Spa Tablet Capability and 2-Way Guest Service Texting Lead List Markham, Ontario...

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