Guest Experience Measurement
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Innovation and Ease of Use Set Maestro PMS Apart, Proves Perfect for River Bend Casino Hotel Operated by Wyandotte Tribe
October 25, 2018
Maestro’s Konami Gaming Interface Simplifies Cross Property Charge Posting; Direct Booking Makes Online Reservations a Breeze for Guests
Maestro PMS Integrates with Listrak Digital Marketing to Increase Bookings, Guest Loyalty
September 6, 2017
Maestro PMS - Listrak Interface Delivers Personalized Preference-Based Messaging
Markham, Ontario – September 6, 2017 – Maestro PMS announced it...
Maestro PMS Earns Repeat Business from Clients with Growing Portfolios
August 23, 2017
Independent Operators Expand, Install Maestro Multi-Property Web and Windows Solutions at Additional Properties
August 23, 2017 – Markham, ON –...
Maestro PMS eLearning Simplifies Training, Boosts Staff Productivity for Independents
August 9, 2017
“Anytime” Online Tutorials Give Hotel Teams an Effective Way to Learn Property Software Fast, Gain Confidence in Operations
August 9, 2017...
The Common Online Guest Journey Begins With Only a Room Booking - Maestro PMS Offers Deeper Engagement with Integrated Online Spa and Activities Booking for Independents
July 12, 2017
Lodging & Day Guest Spa and Activities Booking Lets Traveler’s Personalize their Stay with Revenue Adding Amenities
Markham, Ontario – July...
HITEC News: Maestro PMS Adds Integrated Digital E-Signature Reservation and Sales & Catering Contract Execution to List of 600+ Supported Interfaces
June 21, 2017
Visit Maestro PMS in Booth #1219 at HITEC in Toronto
JUNE 26-29 at the Metro Toronto Convention Centre
Maestro Expands Integrations with even more Third...
Maestro PMS Brings Newest Cloud, Tablet, Mobile Solutions for Independents to HITEC
June 7, 2017
Maestro Delivers Operators Flexibility with Both Web Browser and Windows Based PMS Suite, On-Premise or in the Cloud; Contract E-Signature, Mobile Spa Provider...
Pursuit Selects Maestro Web Multi-Property PMS for 15 Properties Totaling 1,400 Rooms
May 24, 2017
Cloud-Based Maestro Web Supports 15 Destinations on a Single Database for Centralized Multi-Property Reservations, Management Controls, and Personalized Guest...
The Cliffs Resort Unifies Full-Service Property Operations with Maestro PMS for Greater Efficiency and Real-time Direct Booking
May 4, 2017
Ocean Front Spa Resort Integrates Operations on Maestro PMS On-premise Version with Remote Management Option via Web Browser
Markham, Ontario – May 4,...
Maestro PMS Thought Leadership: How Independents Boost Revenue with OTA Connections, Yield, Online Packages, and Direct Booking
April 12, 2017
PMS Tools that Drive Online Hotel Reservations for Independents: Multi OTA Channel Parity, Revenue-Raising Online Packages, and Instant Cross-Channel...
Maestro PMS Housekeeping App Personalizes Guest Engagement
March 22, 2017
Automated “Room is Ready” Text Message Gets Guests into Their Room Faster via Integrated Hotel Management Software App
Markham, Ontario, March...
Maestro PMS Expands to Larger State of the Art Offices in Support of Unprecedented Client Growth
March 8, 2017
More Luxury Full Service Independent Operators Look To Maestro’s Cloud & On-Premise Hotel Management Software; Expanding Professional Training...
Maestro PMS Cloud Hosted Option Frees Full Service Independent Operators to be Hoteliers Again
February 22, 2017
Single and Multi-Property Operators Give Enterprise System Responsibility to Maestro Cloud PMS: Ease of Use, Centralized Remote Management Access, Lower Costs...
Maestro PMS Announces 2017 Software Roadmap for Independent Operators
February 8, 2017
Handheld Tools for Guest Interaction, Streamlined Workflow for Higher Productivity, Tablet Enhancements for Personalized Service, and Direct Booking...
The White Sands Oceanfront Resort and Spa Installs Maestro PMS to Personalize Guest Experience At Every Touch Point
January 25, 2017
Professional On-Schedule Installation, Actionable Guest Personalization, Integrated Booking Engine and Powerful Yield Management Give Popular Beach Destination...
Maestro PMS Acquires Strategic Software Assets of Navicom Inc. to Strengthen Integrated Guest Engagement Offerings
January 11, 2017
On-Property GEM Communication Tools Personalize Guest Relationship; In-House Service Requests Drive Guest Interaction
January 11, 2017 – Maestro PMS, a...
Maestro’s GEM Guest Response System Builds Repeat Business and TripAdvisor Ratings
May 11, 2016
At HITEC Visit Maestro PMS in Booth #1401
JUNE 20-23 at the ERNEST N. MORIAL CONVENTION CENTER
Same-Day Online Guest Experience Feedback...
Maestro PMS Gives Tribal Gaming Operators Powerful Solutions to Know Their Guests
July 15, 2015
Maestro PMS Guest Experience Measurement and Analytics BI Strengthen Operations with Personalized Services and Effective Marketing
July 15, 2015 – Toronto -...
Customer Experience Strategy for Hotels and How it can Generate More Revenues
April 15, 2015
By Ahmed Mahmoud
Customer experience as a concept is not alien to the hotel industry. Some might even suggest the hotel industry invented customer...
PROFILES IN SUCCESS-Myrtle Beach Seaside Resorts Engages Guests with Proactive Reputation Monitoring
October 9, 2013
Multi-Property Operator uses Maestro Guest Experience Measurement (GEM) to Leverage the Power of TripAdvisor and Social Media with Real-Time Responses to...