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Tag : guest engagement

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Integration Partnership Between Crave Interactive and Quore Is Enabling Hotels to Deliver World-Class Digital Hotel Services

February 12, 2019

LEED-certified Hotel Indigo® San Diego Gaslamp Quarter is the first to benefit from this joint technology that optimizes response times to guests’...

Erynn Torrenga and Young Lee Join INTELITY as SVP of Sales, East and VP of Finance; Benjamin Keller Promoted to SVP of Sales, West

February 5, 2019

Following its recent funding announcement, INTELITY hires key players to aid in its plans to expand into new markets and verticals Los Angeles, CA...

Runtriz Welcomes Riccardo Galanti as Senior Director of Sales, EMEA

January 31, 2019

Riccardo Galanti brings a wealth of sales and hospitality experience to the leading team in guest services technology LOS ANGELES, CA (January 31, 2019)...

How Is Your Digital Space?

January 30, 2019

By Madison Love As our world moves more and more into the digital space, it's important to keep up to some degree. Knowing your clientele is key to...

INTELITY Raises $44M, Sets Sights on Further Global Expansion and Scale

January 28, 2019

On the heels of record growth, the enterprise technology provider looks to dominate the hospitality market Los Angeles, California (January 28, 2019) –...

INTELITY Looks to Win “Hospitality’s Hottest Technology” Designation at ALIS 2019

January 24, 2019

CEO Robert Stevenson to present INTELITY’s award-winning service platform to panel Los Angeles, CA (January 24, 2019) – INTELITY™, provider...

The Inn at Harbor Shores Deploys Full INTELITY Platform

January 21, 2019

The waterfront resort sets the technology standard for Michigan hotels by implementing INTELITY’s guest experience and staff management platform Los...

Black Oak Casino Resort to Implement INTELITY’s Guest Experience and Staff Management Platform

January 17, 2019

The state-of-the-art property looks to implement the industry’s leading technology platform to streamline staff, increase guest engagement, and better...

Ambassador Hotel Tulsa Implements Online Streaming, Voice Control and Enhanced Internet Connectivity With BeyondTV and Upgraded Wi-Fi by HIS

January 15, 2019

Luxury four diamond property keeps pace with growing demand for content streaming, voice-activated room controls and robust internet Tulsa, Okla.—...

You Can’t Get Anything for Twenty Bucks These Days

January 10, 2019

By Georges Panayotis While we've been relatively spared the hardship of winter's cold weather, 2019 has nevertheless sprung up. So what should we wish...

Intelity Partners With Acuant to Further Streamline Guest Check-in and Mobile Key Delivery

January 9, 2019

Partnership between brands will allow hotels to expedite mobile the check-in processes Los Angeles, CA (January 9, 2019) -- Intelity™, the...

Volara Integrates With and Supports the Just-Announced Google Assistant Interpreter Mode at Dream Downtown Hotel

January 9, 2019

‘Hey Google, be my Chinese interpreter’; Dream hotel staff and guests now have access to real-time voice translation at Registration, Concierge,...

INTERVIEW: Christian Clerc, Director of Worldwide Hotel Operations, Four Seasons Hotels

December 26, 2018

By Stuart Pallister Ask hoteliers what their priority is and, publicly, most are likely to come up with a stock phrase like ‘delighting guests’,...

Cosmopolitan Las Vegas will no longer charge guests for parking

| Las Vegas Sun | December 18, 2018

Dec. 18--The Cosmopolitan on Jan. 1 will stop charging hotel guests to park. Guests will receive complimentary self and valet parking as part of the Las...

Hotel Loyalty in the Post-Transaction Era

December 13, 2018

By David Millili, CEO of Runtriz Hotel loyalty programs were created in the 1980s, a spinoff on airline loyalty programs implemented as marketing tools after...

Affordable Ways to Improve the Look of Your Hotel Rooms

December 10, 2018

By Kacey Bradley A picture's worth 1,000 words — especially when it comes to selling a product to potential customers online. That's because...

Runtriz and Glympse Join Forces to Offer Smart Shuttle Tracking for Hotels and Guests

December 6, 2018

Partnership delivers a seamless solution to help guests connect with their complimentary ride and keeps hotel staff informed LOS ANGELES, CA (December 6,...

How Art Can Grow Hotel Revenues

December 5, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Using artwork to differentiate your property is hardly a task to put off for later as you can achieve...

The Hotel Concord Is the First in New England to Offer Volara-Powered Alexa Technology in Rooms

December 4, 2018

Guests staying at this boutique hotel are requesting services and amenities using simple voice commands via Volara-powered Amazon Echo Dots in rooms New York...

Distinguishing Between Service and Hospitality Makes All the Difference

November 28, 2018

By Adam Knight Let’s talk about mindset for a minute. In any customer facing business, taking care of your customers is your bread and butter. We all...

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