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Tag : goconcierge

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New Research Finds a Majority of Hotel Guests Rank Unfriendly Staff as Most Frustrating Part of Their Stay

February 5, 2019

ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, released new research uncovering what factors...

Adding More “Tech” to Tech-Savvy YOTEL Boston

October 24, 2018

YOTEL Boston, a cutting-edge, tech-savvy hotel located in the innovative Boston Seaport district, has selected ALICE to enhance their internal communication,...

ALICE Creates Eye-Opening Insights to Housekeeping Operations for Hotel Wailea

August 15, 2018

Hotel Wailea, Hawaii’s only luxury adults-only resort, has selected ALICE to enhance their internal communication and align their staff task management...

Learn How to Upgrade Guest Satisfaction and Operational Excellence With ALICE at HITEC 2018

June 18, 2018

ALICE, the hospitality industry’s leading operations platform, will showcase its product portfolio of six hotel management and guest engagement products...

When WhatsApp Messages and Emails Became Insufficient to Keep A Growing Concierge Services Team Organized, Concierge Software Came to the Rescue

February 27, 2018

Holland’s premier concierge & lifestyle service, Con Questa, uses ALICE’s concierge technology to keep them organized, aligned, and continuing...

ALICE Voted Best Concierge Software in the 2018 HotelTechAwards

February 11, 2018

"ALICE makes awesome hotel software. The more you use ALICE, the more useful it is.” Feb 12, 2018 -- Concierges from across the country and around...

Concierge Connoisseur Karen Clancy Joins ALICE in Building a World-Class Concierge Technology Sales Team

January 24, 2018

ALICE, the hospitality industry's leading operations technology, welcomes Karen Clancy, as Senior Sales Executive of the Pacific Northwest and Hawaii....

Why Boston’s Best Hotel Decided to Give Its Staff an Upgrade

December 7, 2017

The iconic Boston hotel XV Beacon has selected ALICE to enhance their internal communication, concierge operations, and guest engagement. The award-winning...

ALICE Announces Acquisition of GoConcierge

September 6, 2017

Acquisition brings together two of the most innovative concierge and front desk solutions on the market New York, NY, September 7, 2017 – ALICE, an...

The Whitby Hotel-‘Making Memories’ with the Help of GoConcierge

July 12, 2017

NEW YORK—July 13, 2017—The Whitby Hotel, an upper midtown Manhattan property with 86 individually designed bedrooms and suites, is adding value and...

Paséa Hotel & Spa Leverages GoConcierge to Provide Fast, Personalized Service

June 19, 2017

Newest Version of GoConcierge Helps Enhance Guest Satisfaction    HUNTINGTON BEACH, CALIF.—June 19, 2017—At the busy 250-room...

Music City’s Hutton Hotel Adds Efficiencies to Multiple Departments with GoConcierge

October 13, 2016

Boutique Hospitality Made Easy with Web-based Application NASHVILLE—October 13, 2016—The Hutton Hotel, located in midtown Nashville, hosts some of...

GoConcierge Takes Luxury to a New Level

May 25, 2016

Web Based Application Adds Efficiencies Throughout Hotel Operations BEVERLY HILLS, CALIF.—May 25, 2016—GoConcierge, the lodging industry’s...

Service Shines at Bustling Delta Toronto with Help of GoConcierge

October 21, 2015

Web Based Application Adds Efficiencies to Multiple Departments at Downtown Hotel TORONTO—October 21, 2015—When a VIP visiting the bustling...

Surf & Sand Resort in Laguna Beach, CA Adds Efficiencies to Multiple Departments with GoConcierge

July 24, 2014

Concierge Team, Others Successfully Upgrade from The Concierge Assistant  LOS ANGELES—July 24, 2014—The luxury oceanfront Surf & Sand Resort in Laguna...

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