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New Research Finds a Majority of Hotel Guests Rank Unfriendly Staff as Most Frustrating Part of Their Stay
February 5, 2019
ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, released new research uncovering what factors...
Adding More “Tech” to Tech-Savvy YOTEL Boston
October 24, 2018
YOTEL Boston, a cutting-edge, tech-savvy hotel located in the innovative Boston Seaport district, has selected ALICE to enhance their internal communication,...
ALICE Creates Eye-Opening Insights to Housekeeping Operations for Hotel Wailea
August 15, 2018
Hotel Wailea, Hawaii’s only luxury adults-only resort, has selected ALICE to enhance their internal communication and align their staff task management...
Learn How to Upgrade Guest Satisfaction and Operational Excellence With ALICE at HITEC 2018
June 18, 2018
ALICE, the hospitality industry’s leading operations platform, will showcase its product portfolio of six hotel management and guest engagement products...
When WhatsApp Messages and Emails Became Insufficient to Keep A Growing Concierge Services Team Organized, Concierge Software Came to the Rescue
February 27, 2018
Holland’s premier concierge & lifestyle service, Con Questa, uses ALICE’s concierge technology to keep them organized, aligned, and continuing...
ALICE Voted Best Concierge Software in the 2018 HotelTechAwards
February 11, 2018
"ALICE makes awesome hotel software. The more you use ALICE, the more useful it is.”
Feb 12, 2018 -- Concierges from across the country and around...
Concierge Connoisseur Karen Clancy Joins ALICE in Building a World-Class Concierge Technology Sales Team
January 24, 2018
ALICE, the hospitality industry's leading operations technology, welcomes Karen Clancy, as Senior Sales Executive of the Pacific Northwest and Hawaii....
Why Boston’s Best Hotel Decided to Give Its Staff an Upgrade
December 7, 2017
The iconic Boston hotel XV Beacon has selected ALICE to enhance their internal communication, concierge operations, and guest engagement. The award-winning...
ALICE Announces Acquisition of GoConcierge
September 6, 2017
Acquisition brings together two of the most innovative concierge and front desk solutions on the market
New York, NY, September 7, 2017 – ALICE, an...
The Whitby Hotel-‘Making Memories’ with the Help of GoConcierge
July 12, 2017
NEW YORK—July 13, 2017—The Whitby Hotel, an upper midtown Manhattan property with 86 individually designed bedrooms and suites, is adding value and...
Paséa Hotel & Spa Leverages GoConcierge to Provide Fast, Personalized Service
June 19, 2017
Newest Version of GoConcierge Helps Enhance Guest Satisfaction
HUNTINGTON BEACH, CALIF.—June 19, 2017—At the busy 250-room...
Music City’s Hutton Hotel Adds Efficiencies to Multiple Departments with GoConcierge
October 13, 2016
Boutique Hospitality Made Easy with Web-based Application
NASHVILLE—October 13, 2016—The Hutton Hotel, located in midtown Nashville, hosts some of...
GoConcierge Takes Luxury to a New Level
May 25, 2016
Web Based Application Adds Efficiencies Throughout Hotel Operations
BEVERLY HILLS, CALIF.—May 25, 2016—GoConcierge, the lodging industry’s...
Service Shines at Bustling Delta Toronto with Help of GoConcierge
October 21, 2015
Web Based Application Adds Efficiencies to Multiple Departments at Downtown Hotel
TORONTO—October 21, 2015—When a VIP visiting the bustling...
Surf & Sand Resort in Laguna Beach, CA Adds Efficiencies to Multiple Departments with GoConcierge
July 24, 2014
Concierge Team, Others Successfully Upgrade from The Concierge Assistant LOS ANGELES—July 24, 2014—The luxury oceanfront Surf & Sand Resort in Laguna...