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Tag : go moment

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Humans and AI: How to Improve Guest Services in a New Collaborative Way

March 14, 2019

By Raj Singh It's commonly known that assembly line workers often experience burnout from the repetitive, mind-numbing nature of their jobs. In their...

Top 3 Technology Trends Casinos Should Watch for at 2019 Oi Summit

February 21, 2019

By Raj Singh, CEO, Go Moment Across the country, casinos and resorts are being disrupted by innovative,  connected, “always-on” technologies....

Hotel Smartconcierges Going Mainstream

February 14, 2019

By Raj Singh, CEO, Go Moment “Great customer service is […] a systematic reinvention of established technology, data, and operations —...

Go Moment Wins 2019 HEDNA Innov8 With Smartconcierge Ivy®

February 5, 2019

Showcasing the power of AI to enhance and measure guest experiences, increased upservice revenues, and reduced staff disruptions, Go Moment goes home with the...

Smartconcierge Ivy® Selected for 2019 HEDNA’s Innov8 on Jan 30

January 24, 2019

Hoteliers will learn the power of AI to enhance guest experiences, increase upservice revenues, reduce staff disruptions and to quantify it all with Ivy SANTA...

Major Trends to Watch for at HSMAI NY Conference

January 17, 2019

By Raj Singh, CEO, Go Moment As I think about what to get excited about at HSMAI’s Digital Marketing Strategy Conference 2019 taking place later this...

Go Moment First to Introduce Enterprise-Level Real-Time Guest Engagement Business Intelligence (Bi) Solution Focused on Texting

January 8, 2019

Smartconcierge guest engagement solutions leader unveils next generation and first-of-its-kind real-time staff productivity and cross-property enterprise-wide...

Generation AI - How Hotels Are Adapting to the Demands of More Millennial Guests

January 3, 2019

By Raj Singh, CEO, Go Moment In the year 2020, one short year from now, the oldest millennials will turn 40, a milestone birthday. This means that...

A Guest-Centric Future Powered by AI: Taking Guest Relationships to the Next Level

December 13, 2018

By Raj Singh, CEO, Go Moment Leisure travelers love to wait in lines, on-hold on phone calls, and spend a bunch of time on their device of choice researching...

Award-Winning Opus Hotel Selects Ivy Smartconcierge to Exceed Guest Expectations

December 6, 2018

Luxury lifestyle property partners with Go Moment’s game-changing AI-driven messaging platform to deliver frictionless services to guests while...

Increasing Guest Engagement and Revenues Using a Smartconcierge

November 29, 2018

By Raj Singh, CEO, Go Moment Almost daily, media outlets buzz with stories of how some new technology will make consumers’ lives better, many of which...

Hotel Guest Experience Innovator Go Moment Celebrates Record-Breaking Year

November 27, 2018

Multiple year-over-year achievements racked-up by the AI-based solutions provider and its marquee hotel smartconcierge product, Ivy SANTA MONICA, CA (NOVEMBER...

AI Now Available to Thousands More Hotels Via Cloud5 and Go Moment Partnership

June 26, 2017

Providing one source to eliminate poor guest reviews and increase hotel revenue – See it at HITEC booth 1029 TORONTO (HITEC 2017), June 26,...

Go Moment Announces Guest Texting Integration with RoomKeyPMS

May 4, 2016

RoomKeyPMS selects Go Moment’s Ivy Platform as its Preferred Guest Engagement Texting Service for Hotels May 4, 2016 – Santa Monica, CA...

Go Moment and IBM Watson Help The Line Hotel Deliver Personalized Guest Services on the Go

May 11, 2015

The Line Hotel First to Offer Rev1 Powered by Watson  Santa Monica, CA - May 11, 2015 - Go Moment, a leader in providing mobile solutions for the...

Hotel Guests Prefer Texts: Hotels Provide Luxury with SMS

September 22, 2014

September 22, 2014, Santa Monica, CA - Tanning by the pool and feeling thirsty? Instead of getting up to find a hotel staff member, you can pull out your phone...

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