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Why Lifestyle Hotels Are Not Just for Millennials
May 6, 2019
Lifestyle hotels may tick all the boxes for millennial travellers but they’re not the only generation drawn to their mix of contemporary design, nods to...
Why Experiential Packages Should Be Your Hotel’s Top Priority in 2019
December 21, 2018
Yesterday alone our guests uploaded 144k hours of content to YouTube and 350M photos to Facebook (and 70M to Instagram). They contributed 165k reviews on...
Hospitality in the New Age
November 14, 2018
By Katie Scheer
Serving the millennial generation calls for a change of routine, as they now represent the largest generation in the country. Millennials are...
Millennials: Changing Preferences & Priorities of Hotel F&B
September 6, 2018
By Lori Crowley
Coming up as a Boomer, we simply did not have many choices when it came to what (and even where) we ate. For most of us, dinner was on the...
Worried About Reaching Out to Your Millennial Guests? Top 5 Things You Can Do to Attract Them
May 9, 2018
Millennials are the first generation that grew up with close proximity to internet, mobile phone/smartphones and televisions. Their exposure to technology sets...
[Infographic] It Pays to Know Your Hotel Guest
November 1, 2017
In an increasingly competitive hotel market, truly knowing and engaging your guests has never been more important, and that includes understanding their...
Millennials + Mobile: A Match Made in (Hotelier) Heaven
September 19, 2017
By Mike Murray
Most people today are aware of the HUGE impact that mobile phones have had on our everyday lives; of course, it allows us to communicate...
Engaging Millennials: How to Get America’s Largest Workforce Invested, Retained and Performing to Their Full Potential
November 16, 2016
By Karen Leland
You know who they are. Those unengaged employees who simply show up, do their jobs and then go home, not giving their work a second...