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All Guest Services Staff Should Love Guests’ “Buts”
May 14, 2018
By Doug Kennedy
Each month I get to travel the world and present 6 – 8 training workshops, many of which are for frontline staff. It is a career I...
Using Microlearning and Training Tech to Boost Team Morale
November 15, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com)
Making guests happy is a noble pursuit for any hotel as we all know this translates into higher...
Can We Control Our Own Fate? Hospitality Education and Corporations Will Have to Change Significantly
October 3, 2017
By Georges Panayotis
In a world where nothing is permanent except change, success is built each day. And in order to do that, the world of education and...
HMBookstore Expands Distribution of Online Training and Education Courses for Hotel/Restaurants With New National Sales Agent Program
August 24, 2017
Scottsdale, AZ (August 24, 2017) – HMBookstore, the leading source of online training and education courses for hotels and restaurants, today announced...