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Hospitality Education of the Future

September 18, 2018

Have you noticed that currently many CEOs of the most important hotel chains are not hoteliers? Will this mean that in the future hospitality education will...

The Future of Food: Transparency and Traceability Are Key

September 17, 2018

By Stuart Pallister What are the main trends facing restaurateurs and the food industry currently, and where is gastronomy heading? Those are some of the...

Frugal Innovation in Hospitality: Insights From Navi Radjou

September 12, 2018

By Stuart Pallister How can we, as an industry, do more with less? That’s a challenge more and more companies are facing nowadays. It’s also a...

Gender Diversity - a True Value Added for Companies

September 11, 2018

By Dr Jean-Philippe Weisskopf According to a recent white paper by the Hospitality Industry Pipeline (HIP) Coalition the workforce in the tourism and...

Five Ways Smart Hotel Rooms Will Make Travelers’ Lives Easier

September 10, 2018

By Samuel Wich In an industry as asset heavy as hotels, innovation is often lagging behind other sectors. It’s simply easier and more...

Hotel Booking Sites Under Scrutiny: Implications for the Hotel Industry

September 6, 2018

By Stuart Pallister At the end of June, the UK’s Competition and Markets Authority (CMA) launched a crackdown on a number of hotel booking sites...

Celebrity Chefs: Are They Worth It?

September 4, 2018

By Stuart Pallister Celebrity chefs are ‘very expensive’ but they can bring instant brand recognition to your hotel restaurant. That was the...

Hospitality Management in India: Five Trends to Know

August 27, 2018

By Dr. Prashant Das Although a layman’s perception of hospitality is overwhelmed by the notion of “guest-oriented services”, the scope...

European Hotel Industry Performance Over the Cycle

August 21, 2018

By Dr. Isabella Blengini Over the last four years, we observed a certain level of volatility in the main indicators of hotels’ performances,...

The Origins of the Hospitality Industry and What Lies Ahead

August 20, 2018

By Samuel Wich Away from home, surrounded by strangers and yet you feel welcome. The original idea of hospitality has remained unchanged since the creation of...

On the Rise: Hospitality in Latin America

July 20, 2018

By Dr. Achim Schmitt The hospitality industry has shown great dynamism in Latin America over the past five years and that trend looks set to continue in...

Unlocking the Innovation Potential of Teams

July 9, 2018

By Frédéric Delley ‘What makes some teams more innovative than others?’ This is an increasingly important question as hotel...

Pet Hotels: The Ultimate ‘Niche’?

July 6, 2018

By Stuart Pallister Globally, pet care represents a huge market that’s worth some 180 billion USD. So even though the panel discussion at the Window 2...

2018 Hotel Industry Innovation Report

July 5, 2018

By Dr. Carlos Martin-Rios Ecole hôtelière de Lausanne (EHL) recently released a comprehensive Hospitality Innovation Industry Report, authored by...

Preparing Students for Future-Proof Careers in Hospitality

July 3, 2018

By Stuart Pallister Schools today face a dilemma. Should they focus on meeting the current needs of the industry or ensure their students will be able to...

How Halal Tourism Is Reshaping the Global Tourism Industry

June 7, 2018

By Yulia Belopilskaya Spending by Muslim travelers is expected to rise to US$220 billion by 2020, with the number of Muslim tourists growing to 156...

Is an Entrepreneurial Ecosystem Beneficial for Startups?

June 6, 2018

By Dr. Margarita Cruz Innovation and entrepreneurship are clearly flourishing in Switzerland if the Global Innovation Index is anything to go by, as the...

Facilities Management in Offices and Hotels: Same, Same but Different

May 31, 2018

By Remy Rein The management of office facilities has been undergoing a revolution of sorts, thanks to disruptors such as the private social network...

GDPR: Why Hoteliers Should Take the new EU Regulations Very Seriously

May 30, 2018

By Stuart Pallister New EU rules on data protection - or GDPR - , seven years in the making, come/came into effect on May 25. The advice from IT experts...

4 Reputation Management Challenges Every Hotel Manager Faces

May 29, 2018

By Dr. Carlos Martin-Rios Today, hotels are greatly dependent on a limited number of reservation platforms. A significant feature of these platforms is...

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