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Tag : don kermath

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Why You Are a Difficult Hospitality Employee

March 19, 2019

By Don Kermath It’s true, you are someone’s difficult person. As hospitality workers we find some guests to be exceptionally difficult. However,...

Why You Should Fire Most Hospitality Employees the First Week

March 12, 2019

Don Kermath Have you ever dated the wrong person? You likely dated that person longer than either of you wished. What if you had set that person free after...

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