Close

Cart

Total $0.00

Checkout

Tag : customer service training

Page 1 of 1 pages

Condition Your Reservations Team so That When They Hear “Ring-Ring” They Think “Cha-Ching!”

November 27, 2018

By Doug Kennedy When you speak with marketing and distribution executives these days, everyone seems obsessed with increasing direct bookings and reducing the...

Giving Thanks Isn’t Just “Thank You”

November 21, 2018

By Katie Scheer It's an obvious and fitting time of year to discuss "giving thanks." It's certainly a time of reflection as we pause and...

What Four Things Impact First Impressions?

September 20, 2018

By Katie Scheer First impressions are paramount since they are highly accurate; how you are instantly evaluated can make or break your success. And you have...

THE SALES PROCESS: Step One THE OPENING

September 11, 2018

By Jana Love Let's get knee deep into the fundamentals of the Sales Process. This new blog series will take the components of the sales process a little...

KTN Announces an Innovative New Front Desk Hospitality Certification Program

August 27, 2018

Now Front Desk Agents Can Become "Certified in the Heart of Hospitality" Florida, USA – August 27, 2018 – Kennedy Training Network Inc....

Yes—Service is Selling, Too!

August 24, 2017

By Gary Hernbroth I don't know whether to laugh or cry when I hear someone say, "I'm not in sales, I'm in customer service." They...

Page 1 of 1 pages