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Tag : customer relationship management

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Track Hospitality Software Achieves PCI DSS Service Provider Level 1 Certification

January 8, 2019

(Minneapolis, Minn.) January 9, 2019 -- Track Hospitality Software (TRACK), a product of TravelNet Solutions and an industry leading provider of integrated...

NAVIS Honored With Top Workplace Awards in Three States

December 11, 2018

With growing teams in three US states, NAVIS celebrates the close of 2018 with gratitude for their team and the win of three ‘Best Workplace...

Hotel CRM Reality Check

November 27, 2018

By Vikram Singh On January 20, 2017, I booked a hotel in Seville, Spain. That is also the day that Meliá Hotels & Resorts got my email address. The...

Omni Hotels & Resorts Selects Cendyn for CRM and Loyalty

June 20, 2018

June 20, 2018 – Boca Raton, Florida – Omni Hotels & Resorts, a leader in the luxury hospitality marketplace, has selected Cendyn, the best in...

3 Key Themes to Watch at HITEC 2018

June 12, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs The elite of the hospitality industry is set to descend upon one of the most exciting...

Cendyn Integrates With Sitecore via Hedgehog to Elevate Real-Time Marketing Personalization

June 11, 2018

Boca Raton, FL, June 11, 2018 – Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, announced a new...

Hotel CRMs Are Ready for Innovation

May 31, 2018

Are strategic technology partnerships the secret sauce for new ideas, advancement and market leadership? By Terri Miller, Chief Executive Officer &...

Sabre Teams up With Cendyn to Enhance the SynXis Platform With Advanced CRM Capabilities

March 7, 2018

SOUTHLAKE, Texas – March 7, 2017 – Sabre Corporation (NASDAQ: SABR), the leading technology provider to the global travel industry, today announced...

CRM Case Study: Hotel Granduca Austin

December 27, 2017

Cendyn success story  Hotel Granduca Austin, one of the “Leading Hotels of the World,” is just minutes from downtown Austin’s vibrant...

Frontdesk Anywhere and Cendyn Announce Integration of Property Management and Guest Engagement Platforms

December 13, 2017

Collaboration provides hotels with integrated tools to enhance digital marketing results and seamlessly improve guest communications SAN FRANCISCO, December...

HEBS Digital’s “Closing the Loop on the Travel Journey” Article Featured in The Hotel Yearbook 2018 – Technology

November 15, 2017

Summary: HEBS Digital’s “Closing the Loop on the Travel Journey” article, which details comprehensive 360-degree past and future guest...

Extending the Value of CRM Investment

April 1, 2015

By Bernard Ellis According to Gartner, the customer relationship management (CRM) market is projected to increase to $36.5 billion by 2017. Businesses across...

Rodd Hotels & Resorts Builds Loyalty with Maestro PMS Guest Experience Measurement

May 28, 2014

At HITEC Visit NORTHWIND-Maestro in Booth # 719 June 23 to 26 at the Los Angeles Convention Center How Does Automated Maestro GEM Increase Business?...

Service Excellence: The Professional’s Pledge / Bryan Williams

September 10, 2013

September 10, 2013 From this day forth, I will be ashamed if I intentionally give anything less than my best. I have value, and was not put on this earth to...

Service Excellence: Find a Way To Make It Happen / Bryan Williams

August 6, 2013

"As long as it is legal, ethical, and moral, find a way to make it happen". That was the directive which was programmed into my brain very early in my career....

Demand for Maestro from Casino Hotels; NORTHWIND Announces Konami Casino Gaming System Interface

July 31, 2013

Maestro Ideal for Independent Resort Casinos; NORTHWIND-Konami Relationship Creates Greater Guest Convenience; Total-Property Rewards Tracking and Guest...

Digital Alchemy to Showcase Industry-Leading Hotel and Spa CRM Solutions at HITEC 2013

June 18, 2013

Leading CRM provider to demonstrate latest digital marketing and mobile communication tools for hotels and spas at industry's largest technology...

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