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Tag : concilio

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Current Hotel CRMs May Be Doing More Harm Than Good

January 24, 2019

CRM software boasts so much potential, but is that potential being maximized? By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs Hotels...

How to Win the Battle Between Privacy and Personalization

December 13, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs It’s hard to believe that 2018 is drawing to a close. It’s safe to say...

Staying Ahead of Millennial Guest Expectations

November 29, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs With impressive buying power, evolving consumer behaviors and penchant for...

Are You Driving Positive and Profitable Guest Relationships?

November 14, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs Welcome to the “Age of the Customer.” As we witness the ongoing rise of...

Is Your Hotel Taking Advantage of All Guest Touchpoints? Here Are 4 to Consider

September 11, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs Success in the hospitality industry is largely defined by a hotel’s ability to...

Concilio Labs and REBEL Travel Corporation Announce a Partnership Aimed at Enhancing the Utilization of Guest Personalization Technology

June 27, 2018

Washington, DC (June 27, 2018) – Concilio Labs, a leading provider in guest intelligence technology that unlocks powerful insights from hotel and guest...

Concilio Labs and The Rainmaker Group Announce New Technology Partnership

June 7, 2018

Washington, DC (June 7, 2018) – Concilio Labs and The Rainmaker Group today announced a new technology partnership to deliver more actionable and...

Hotel CRMs Are Ready for Innovation

May 31, 2018

Are strategic technology partnerships the secret sauce for new ideas, advancement and market leadership? By Terri Miller, Chief Executive Officer &...

Using Predictive Guest Intelligence to Drive Guest Retention and Revenue

April 19, 2018

New e-book from Concilio Labs explores the power of actionable insights to anticipate guest needs, increase sales and optimize hotel business performance...

Interview: Concilio Labs CEO Terri Miller Talks About the Impact of GDPR on Hotels and Their Guests

March 15, 2018

Recognized as an industry expert on hospitality technology, eCommerce, and business intelligence, Terri Miller, CEO and co-founder of Concilio Labs, discusses...

Turn Data into Insights to Know What Your Guests Want, Creating Memorable Hotel Guest Experiences Along the Way

March 8, 2018

By Terri Miller, Chief Executive Officer & Co-Founder at Concilio Labs Last week, I had a revelation while I discussed peanut butter. I chatted with a...

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