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Tag : concierge

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Chief Concierge of The Jung Hotel and Residences, Claudette Breve, Believes Those in the Industry are Born to Serve

August 9, 2018

ALICE spoke with Chief Concierge of the Jung Hotel and Residences of the New Orleans Hotel Collection, Claudette Breve, about the impact of technology on the...

Les Clefs d’Or Member, Laura Cunningham, Shares Her Thoughts on the Opportunities, Challenges, and the Future of the Concierge Industry

July 15, 2018

ALICE sat down with Les Clefs d'Or member and Chief Concierge of The Dewberry in Charleston, Laura Cunningham, to discuss the current opportunities and...

Learn How to Upgrade Guest Satisfaction and Operational Excellence With ALICE at HITEC 2018

June 18, 2018

ALICE, the hospitality industry’s leading operations platform, will showcase its product portfolio of six hotel management and guest engagement products...

Giving Your Concierge A Digital Upgrade

June 13, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) With the modern traveler glued to his or her phone, why would such a guest bother to consult the...

ALICE Voted Best Concierge Software in the 2018 HotelTechAwards

February 11, 2018

"ALICE makes awesome hotel software. The more you use ALICE, the more useful it is.” Feb 12, 2018 -- Concierges from across the country and around...

Use This Technology to Ensure a Seamless Post-Stay Guest Experience

August 14, 2017

You’re feeling rejuvenated on the tail end of a glorious island getaway, with the hotel quickly receding in your rearview mirror, when panic suddenly...

How This Newly-Opened New York Boutique Creates Relationships With Guests Before They Even Arrive On Property

August 7, 2017

New York, NY -- Newly opened Life Hotel has selected ALICE’s guest text messaging and staff technology to facilitate guest communication and power staff...

The Hotel Software You Need to Support Your Virtual Concierge

May 16, 2017

by Alex Shashou For hotels that outsource their concierge services, request management technology can be a valuable tool to connect outsourced service...

ALICE Launches First-Ever Hospitality App with Real-Time Translation between Hotel Guests and Staff

June 10, 2015

From Spanish and Russian to French and German, ALICE Provides Translation For All Guest Requests; No More “Lost in Translation” Upgrade to Improve...

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