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Cloud5 Communications Enhances Guest Satisfaction With New HSIA Network for the SpringHill Suites by Marriott Morgantown, WV
May 1, 2019
Top Internet Supplier for Marriott Helps Hotels Meet GPNS Brand Standards by Compliance Deadline
CHICAGO (May 1, 2019) – Cloud5 Communications, the...
Cloud5 Communications Designs & Builds WiFi Network for the New TownePlace Suites by Marriott at Louisville Airport
April 23, 2019
CHICAGO (April 23, 2019) – Cloud5 Communications, the leading communications technology and services provider for the hospitality industry, has recently...
Cloud5 Communications Taps Marriott Veteran Neil Schubert to Lead Product Management and Development
April 4, 2019
Industry Expert Pitches Cloud5 Hospitality Dashboard Experience as Industry Future at TechOvation Semi-Finals during HT-NEXT in New Orleans
Cloud5 Communications Upgrades Internet to GPNS Standards at the Key West Marriott Beachside Hotel
March 27, 2019
CHICAGO (March 27) – Cloud5 Communications, the leading communications technology and services provider for the hospitality industry, has recently...
Cloud5 Communications Installs HSIA Network for Marriott Fairfield Inn & Suites Rancho Cordova
March 20, 2019
New Internet Solution Enhances Guest Experience and Meets Brand Standards
CHICAGO (March 20) – Cloud5 Communications, the leading communications...
Cloud5 HDX Advances to HTNG TechOvation Award Semi-Finals Led by CEO Mark Holzberg
February 27, 2019
CHICAGO (February 27, 2019) -- Cloud5 Communications has been named a semifinalist in the HTNG TechOvation Award competition which recognizes technology...
Cloud5 Communications Partners With Roxy Speech-Enabled Concierge
November 13, 2018
Single integrated device replaces hotel phone, alarm clock, and more
CHICAGO (November 13, 2018) Cloud5 Communications, hospitality’s leading...
Cloud5 Seeking Vice President of Business Development
October 25, 2018
Cloud5 Communications is in a growth mode and looking for a talented and proven industry pro to lead our Technology Sales Team. As leaders in the...
Hotel Zachary Chicago Teams Up With Cloud5 for a Fan-Focused Converged Network Solution
August 15, 2018
Two hometown companies hit it out of the park to deliver guest experiences that are a home run across the street from Chicago’s iconic Wrigley Field...
Cloud5 Names Mark Holzberg Chief Executive Officer
August 7, 2018
Company also taps communications product development veteran Daniel Langrill for its product leadership role
CHICAGO (August 7, 2018) — Cloud5...
Cloud5 Introduces the Hospitality Dashboard Experience (HDX) at HITEC 2018 Booth #2519
June 14, 2018
Innovative “Dashboard of Dashboards” Concept Leverages Automation and Self-Healing Network Technology to Proactively Manage the Guest Experience...
Cloud5 Adds Vertical Booking USA to Its Growing Roster of Contact Center Clients
March 14, 2018
Fast, seamless takeover of voice reservations for select Vertical Booking USA properties ensures guest service, increases revenue
Chicago, IL (March 14,...
Is Your Marriott Hotel HSIA Brand Compliant?
March 1, 2018
Brand leaders have established HSIA standards and are requiring their properties to get compliant, ensuring positive stay experiences and higher guest scores....
It’s Time for Hotel Brands to Wake Up and Re-Evaluate Their Voice Channel
December 19, 2017
By Robert Post
The voice channel delivers from 20 to 50% of bookings for hotel brands. So why has the Contact Center become such an overlooked hospitality...
Hoteliers Consistently Lose Revenue Without Measurable Benchmarks in Contact Center Performance, Says Cloud5 White Paper Based on a Survey of More than 8,300 North America Hotels
November 7, 2017
Chicago, IL (November 7, 2017) — Cloud5 Communications released data from a survey of more than 8,300 hotels in the North American market,...
Top 5 Mistakes Hotels Make with Wi-Fi and How to Fix Them
June 1, 2017
By Mitch Huskey
Hotel technology isn’t easy. In fact, it’s getting harder every day because what guests demand is changing every day –...
Guests Are Winning the Battle Over Hotel Bandwidth
February 15, 2017
Guests are devouring hotel bandwidth with increasing demands, data-hog applications, and multiple devices per room, leaving hoteliers with the choice between...
Five Trends that Will Shape Hotel Investment in Communication Networks in 2017
December 6, 2016
Re-Designing Hotel Communications to Satisfy the “Always-Connected” Millennial Guest
Chicago, December 6, 2016 — In 2017, hoels...