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Tag : cloud5 communications

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Cloud5 Introduces the Hospitality Dashboard Experience (HDX) at HITEC 2018 Booth #2519

June 14, 2018

Innovative “Dashboard of Dashboards” Concept Leverages Automation and Self-Healing Network Technology to Proactively Manage the Guest Experience...

It’s Time for Hotel Brands to Wake Up and Re-Evaluate Their Voice Channel

December 19, 2017

By Robert Post The voice channel delivers from 20 to 50% of bookings for hotel brands. So why has the Contact Center become such an overlooked hospitality...

AI Now Available to Thousands More Hotels Via Cloud5 and Go Moment Partnership

June 26, 2017

Providing one source to eliminate poor guest reviews and increase hotel revenue – See it at HITEC booth 1029 TORONTO (HITEC 2017), June 26,...

Cloud5 Streamlines Guest Engagement with Volara Partnership

June 21, 2017

A single source for Guest Engagement and the Network that powers it, increasing guest satisfaction and growing hotel revenue – See it at HITEC booth...

Award-Winning Naples Grande Beach Resort Selects Cloud5 for Hosted Telephony

April 11, 2017

Leverages Cloud-Based Solution to Enhance Guest Service, Cut Costs and Build Value for Hotel Ownership CHICAGO (April 11, 2017) — Naples Grande...

Cloud5 Partners with Mitel to Expand Voice Solutions

April 6, 2017

Chicago, IL (April 6, 2017) — Cloud5 Communications announced that it has been appointed an Authorized Partner in the Mitel Hospitality...

Cloud5 Taps Hospitality Industry Communications Leader, Steve Brown, as Executive Director of Business Development

February 23, 2017

Cloud5 Communications Spurs its Growth, Service Capacity and Continues to Build Out its Senior Ranks Chicago, IL (February 23, 2017) — An expert...

Guests Are Winning the Battle Over Hotel Bandwidth

February 15, 2017

Guests are devouring hotel bandwidth with increasing demands, data-hog applications, and multiple devices per room, leaving hoteliers with the choice between...

Cloud5 Contact Center Achieves Major Service Record with One Million Hotel Reservations Booked

February 9, 2017

Chicago, IL (February 9, 2017) — Cloud5 Contact Center, the only provider of reservations optimization and enhanced agent services exclusively for...

Five Trends that Will Shape Hotel Investment in Communication Networks in 2017

December 6, 2016

Re-Designing Hotel Communications to Satisfy the “Always-Connected” Millennial Guest  Chicago, December 6, 2016 — In 2017, hoels...

Thousands of Hotels Leverage Cloud5 SIP Trunking to Reduce Costs and Create a Migration Path to Cloud-based Communication Services

November 15, 2016

Chicago, November 15, 2016 — Cloud5 Communications is helping hotel brands and independents cut communications costs by an average of 50% and...

Gaining Momentum: Cloud5 Adds Key Industry Leaders to Team

October 20, 2016

Builds out its operations, marketing and sales teams to address complex network growth in hospitality Chicago, October 20, 2016 — As hoteliers battle...

Cloud5 Communications Appoints Mark Holzberg as Chief Commercial Officer

September 7, 2016

Appointment Positions Company for Technology Growth and Expansion CHICAGO  (September 7, 2016) – Cloud5 Communications, a leading provider of...

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