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Tag : chatbots

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How Artificial Intelligence In Hospitality Can Impact Operational Dynamics Positively?

April 30, 2018

by Mitul Makadia Over the last couple years, multiple changes within the technology space (most notably – artificial intelligence in hotels and...

Travel Brands Falling Short in Chatbot Deployment

July 17, 2017

Chatbots are a potential route to billions of consumers but travel brands are failing to fully take advantage of their possibilities according to the...

Five Ways Chatbots Could Change the Hotel Industry

October 3, 2016

by Natalit Holmes With the widespread adoption of in-house apps, instant messaging and even robots, hotels are on the cusp of a chatbot revolution. Chatbots...

Chatbots and the Guest Experience: How are Hotels Using Messenger Apps?

June 23, 2016

By Kevin O’Rourke, executive vice president of global sales, SiteMinder Let’s face facts. We love to chat. And, believe it or not, there is little...

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