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Tag : chamberlin public relations

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Five Real Ways to Personalize the Guest Experience

July 2, 2018

In spite of the impressive growth of loyalty programs and the stacks of membership cards we all have in our wallets, travelers don’t want to be just a...

Does Your Hotel Stand Out?

May 31, 2018

Brand standards can make a hotel seem…well, standard. And with so many hotels flooding the market, it can be hard for travelers to tell one apart from...

Hotels Create Sense of Place With Local Design

May 1, 2018

Travelers want a real sense of place when they stay in a hotel, and designers are doing their part to make sure guests feel completely immersed in a...

Connecting Local Community to Your Hotel

April 4, 2018

Today’s travelers aren’t interested in cookie-cutter hotels. When they’re on the road, they want to feel like they are truly in a...

The Growing Value of Hotel Bars

February 2, 2018

The days of sad, lonely, hidden-away hotel bars are long gone. Today, hotels are turning their bars into community watering holes, encouraging locals and...

Five New Year’s Hotel Resolutions 

January 10, 2018

Hoteliers, the New Year is a great chance to make some changes on how you run your property. If you’re looking for some new ideas or inspiration for...

Guests and The Great Outdoors

December 6, 2017

A hotel’s rooftop used to be just that – a rooftop, and in terms of revenue, wasted space. Not any longer. Hotels are getting more creative and...

Building Customer Loyalty – How Easy Is It?

November 1, 2017

Here’s an exchange a traveler recently shared on Twitter, recounting a quick but memorable check-in experience at a major branded hotel: Me: I’m...

It’s Not All About Millennials

October 4, 2017

Why is every hotel trying to attract millennials these days? They aren’t the only powerful demographic out there, and hotels shouldn’t necessarily...

Is Room Service Dead?

September 7, 2017

Not yet, but it seems to be on the way out. While plenty of hotels still offer traditional room service, guests’ tastes are evolving, and food and...

Four Vital Hotel Industry Trends to Watch

August 3, 2017

Hospitality is always changing, and it’s hard to know which trends have real staying power and those that will be obsolete in a few years. From opening a...

Increase Revenue by Investing in Wellness - Five Ways for Hotels to “Get Healthy”

July 7, 2017

Not so long ago, a hotel’s only connection to “wellness” was a fitness center with a treadmill, a stationary bike and some free weights....

7 Tech Tips to Improve Your Guests’ Experience

June 5, 2017

With a seemingly endless and ever-changing array of technology available for hotels, how do you know what is worth your time and money? Fortunately, the wealth...

Difficult Guests? What You Can Learn From The United Airlines Fiasco

May 3, 2017

by Kelly By now, you’ve probably (repeatedly) seen the video of a passenger on a United Airlines flight being dragged off the plane by airport security....

Hotel Survival In An Airbnb World

April 5, 2017

Of course you’re concerned about the Airbnb effect on your hotel business – you should be. Home-sharing services are luring a key demographic away...

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