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Tag : alice suite

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How This Palm Beach Hotel Creates Personalized Guest Experiences with ALICE

June 11, 2018

The Colony Hotel has selected ALICE to upgrade their staff communications and back of house operations at their hidden oasis in the heart of Palm Beach. ALICE...

Two of Mexico’s Premier Luxury Hotel Groups Trade Their Radios and Spreadsheets for a Technology Platform

October 31, 2017

Puerto Vallarta Area, Mexico— Partner companies Tafer Hotels & Resorts and the Villa Group, representing two pioneering collections of luxury hotels...

ALICE Continues Its Growth with Announcement of New Senior Sales Executive for the Southeast Region

July 19, 2017

New York, NY -- ALICE, the operations platform powering the world’s best hotels, welcomes hotel technology sales veteran Adam Fractenberg as Senior Sales...

Concierge Technology Replaces a Shared Outlook Calendar at this Award-Winning Colorado Resort

July 17, 2017

Gateway Canyons Resort & Spa selects ALICE’s concierge software to help its concierge team organize its extensive roster of on-property activities...

Transitioning Operations From Analog To Digital Has Been “Beyond Successful,” Says Clearwater General Manager

July 5, 2017

New York, NY -- Clearwater institution Pier House 60 Marina Hotel and the nearby, newly opened Edge Hotel are both using ALICE’s hotel technology...

How Long is too Long for a Hotel to Respond to Guest Requests?

October 13, 2016

ALICE Consumer Research Says Guests Expect Staff Responses to Text Messages in About 12 Minutes, 26 Minutes for Email NEW YORK, October 13, 2016 –...

ALICE Concierge Delivers a Customized Solution at NYC’s Dream Downtown, Quickly Helping the Concierge Team Take Guest Satisfaction to New Heights

August 29, 2016

NEW YORK, August 29, 2016 – In just a few months since adopting the new ALICE Concierge tool, guest services at Manhattan’s 314-room Dream Downtown...

ALICE Brings its ALICE Suite Platform to Hotel Des Trois Couronnes, a Leading Hotel in the Heart of Europe

August 23, 2016

NEW YORK, August 23, 2016 – ALICE,, announced that the Hotel Des Trois Couronnes, Vevey Switzerland, has adopted ALICE Suite - a SaaS...

With Summer in Full Swing, ALICE Empowers Concierges to Score the “Hottest Ticket in Town” for Guests

August 16, 2016

New ALICE Concierge Technology Draws Rave Reviews from Hotel Concierges at 22 NYC Hotels and more than a Hundred Nationwide NEW YORK, August 16, 2016 –...

ALICE Expands Further in the UK, Partnering with the Brooklands Hotel, Surrey

July 13, 2016

With Connected Conference Rooms and More, Brooklands Offers a Totally Rich Guest Online Experience Delivered through a Single, Cost-Saving Operations Platform...

San Francisco’s Hotel Zephyr Partners with ALICE

July 5, 2016

Guest Service Team at the 361-Room Hotel in Fisherman’s Wharf Collaborate on the Hotel Industry’s First-Ever Comprehensive Operations Platform -...

NYC’s Hôtel Americano Partners with ALICE

June 16, 2016

Chelsea Hotel’s Uniquely Rich Guest Experience Delivered through a Single Operations Platform, Which Also Realizes Cost Savings NEW YORK, June 16, 2016...

ALICE Connects Guests, Hotel Operations at San Diego’s Paradise Point, A Destination Hotel

June 6, 2016

462-Room Resort Delivers Exceptional Guest Service and Realizes Cost Savings, through a Single Operations Platform NEW YORK, June 6, 2016 – ALICE, a...

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