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Chief Concierge of The Jung Hotel and Residences, Claudette Breve, Believes Those in the Industry are Born to Serve
August 9, 2018
ALICE spoke with Chief Concierge of the Jung Hotel and Residences of the New Orleans Hotel Collection, Claudette Breve, about the impact of technology on the...
Las Vegas Hotel and Casino Aces Operations Efficiency with ALICE Staff
April 3, 2018
New York, NY – Located in the heart of downtown Las Vegas, the Plaza Hotel & Casino has selected ALICE’s housekeeping and maintenance software,...
ALICE Named Forbes Travel Guide’s Official Staff Operations Technology Provider for 2018
February 21, 2018
With new hotel products and technologies emerging at a dizzying rate, hoteliers need a simple way to learn about the ones that can make meaningful improvements...
How This Newly-Opened New York Boutique Creates Relationships With Guests Before They Even Arrive On Property
August 7, 2017
New York, NY -- Newly opened Life Hotel has selected ALICE’s guest text messaging and staff technology to facilitate guest communication and power staff...
What Do You Do When You Can’t Rely on Radio Communication at Your 87-Acre, Canyon-Enclosed Hotel?
July 11, 2017
Managers at the boutique coastal ranch and spa The Ranch at Laguna Beach chose ALICE to improve staff communication, but have “fallen in love” with...
A Pair of Midtown New York City Boutiques Upgrade Their Operations
April 10, 2017
New York, NY -- The Gregory Hotel and The Renwick Hotel - a pair of historic boutique hotels in Midtown Manhattan - are using ALICE’s operations...
How Concierge Technology Helps a Standout Concierge Team “Iron Out the Kinks”
April 3, 2017
The three-person concierge team at SIXTY SoHo uses ALICE to speed up their work and improve the guest experience
New York, NY -- The highly-rated concierge...
How Long is too Long for a Hotel to Respond to Guest Requests?
October 13, 2016
ALICE Consumer Research Says Guests Expect Staff Responses to Text Messages in About 12 Minutes, 26 Minutes for Email
NEW YORK, October 13, 2016 –...
ALICE Concierge Delivers a Customized Solution at NYC’s Dream Downtown, Quickly Helping the Concierge Team Take Guest Satisfaction to New Heights
August 29, 2016
NEW YORK, August 29, 2016 – In just a few months since adopting the new ALICE Concierge tool, guest services at Manhattan’s 314-room Dream Downtown...
ALICE Brings its ALICE Suite Platform to Hotel Des Trois Couronnes, a Leading Hotel in the Heart of Europe
August 23, 2016
NEW YORK, August 23, 2016 – ALICE, info.aliceapp.com, announced that the Hotel Des Trois Couronnes, Vevey Switzerland, has adopted ALICE Suite - a SaaS...
With Summer in Full Swing, ALICE Empowers Concierges to Score the “Hottest Ticket in Town” for Guests
August 16, 2016
New ALICE Concierge Technology Draws Rave Reviews from Hotel Concierges at 22 NYC Hotels and more than a Hundred Nationwide
NEW YORK, August 16, 2016 –...
ALICE Expands Further in the UK, Partnering with the Brooklands Hotel, Surrey
July 13, 2016
With Connected Conference Rooms and More, Brooklands Offers a Totally Rich Guest Online Experience Delivered through a Single, Cost-Saving Operations Platform...
San Francisco’s Hotel Zephyr Partners with ALICE
July 5, 2016
Guest Service Team at the 361-Room Hotel in Fisherman’s Wharf Collaborate on the Hotel Industry’s First-Ever Comprehensive Operations Platform -...
NYC’s Hôtel Americano Partners with ALICE
June 16, 2016
Chelsea Hotel’s Uniquely Rich Guest Experience Delivered through a Single Operations Platform, Which Also Realizes Cost Savings
NEW YORK, June 16, 2016...