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Tag : alan young

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StayNTouch CEO and Director of Strategic Partnerships Talk Platform Power

March 28, 2019

Reimagining Hotel Technology with Open APIs Based on Strategic Partnership Alignment By Alan E. Young The last few years have been a whirlwind of innovation...

Hotel Owners Have All the Juice

March 7, 2019

by Alan Young Who really has the buying power when it comes to hotel technology purchases? As any good salesperson knows, selling a product (or service) is...

Going Beyond Transactions: ‘Conversational Commerce’ and Its Impact on the Travel and Hospitality Industry

February 6, 2019

Coined by Uber’s Chris Messina, consumer demand for digital-centric interactions with hotel and travel brands is on the rise By Alan E. Young, Puzzle...

Paid, Owned and Earned Media: What Matters Most for B2B Travel and Hotel Tech Brands in 2019?

January 8, 2019

By Alan E. Young In a marketing landscape where content is king, you might think it’s just a matter of creating and distributing great content. After...

The “Robin Hood of Algorithms”: Why LinkedIn’s New Feed Could Be a Game Changer for Hotel and Travel Technology Brands

December 4, 2018

By Alan E. Young In a digital age in which the majority (70% to be exact) of consumers prefer to learn about products or offerings via content versus...

Top Luxury Eco-Friendly Sustainable Hotels and Why Travelers Love Them

November 5, 2018

By Alan Young Industries across the globe are witnessing the consumer transition into what we like to call the experience economy. Perhaps influenced by...

The Innovative Hotels That Are Making Travel Better in 2019

October 18, 2018

By Alan Young Witnessing the gradual advancement and disruption of technology and services is an exciting, and sometimes industry-altering concept, as our...

Loyalty Begins With a Smile

August 22, 2018

How a trip to Budapest reignited my love of travel By Alan E. Young, CEO, Puzzle Partner Loyalty begins with a smile. It sounds simple enough however it can...

Heading to Nashville for Hotel Data Conference? Don’t Miss These 5 Sessions

August 14, 2018

By Alan E. Young Nashville is known for many things; live music, nightlife, food, and from August 15th until 17th that list expands to include the Hotel Data...

Alexa for Hotels - The Good, The Bad and The Creepy

June 27, 2018

By Alan E. Young This past week marked another successful HITEC, the culmination of which left hospitality experts with a lot to think about as it relates to...

Can I Book My Next Trip on Amazon?  An Open Letter to Jeff Bezos

June 6, 2018

By Alan E. Young Dear Mr. Bezos, Amazon has long-since established itself as the fabric that holds together a world of consumers looking for an easy,...

Hotel Tech Sales Has Changed: Decisions Are Made Before Buyers Even Call

May 31, 2018

By Alan E. Young According to a recent survey by Forbes, B2B customers progress more than 70% of the way through the decision-making process before...

The CEO’s Role as Thought Leader in the New Era of Engagement

April 30, 2018

It is critical for CEO’s to champion a trustworthy voice for their company’s brand and execute a consistent content cadence By Alan Young Gone...

What Hotels of Tomorrow Can Learn From the Airbnb’s of Today

April 24, 2018

By Alan E. Young The travel and lodging industry has evolved into an undeniably exciting space. Rife with new technology, aesthetically impressive social...

Paving the Way to the Future: Round up of the Award-Winning Hotel & Travel Tech Startups to Watch

March 21, 2018

By Alan E. Young Today’s world is constantly changing, and the travel and hotel industry is facing many technological challenges and intense...

Get More Content, Get Customers in 2018

November 7, 2017

Why content marketing sells but isn’t about selling By Alan E. Young, Puzzle Partner Ltd. If we were to ask you what the core, driving purpose and...

Why Travel & Hospitality Brands Can’t Ignore the Power of LinkedIn Pulse for B2B Marketing

September 18, 2017

By Alan Young As a hotel or travel brand, if you’re not focusing your attention on LinkedIn Pulse, you’re missing out on a potentially huge...

Enough Room for Everyone? How Hotels are Meeting the Airbnb Challenge

March 1, 2017

By Alan E. Young, Co-Founder and President of Puzzle Partner Everybody has a place to live. And thanks to Airbnb and other rent-by-owner sites, everybody can...

An Insider’s Irreverent Guide to Travel in 2017

December 21, 2016

By Alan E. Young, Co-Founder and President of Puzzle Partner It’s been a heck of a year, hasn’t it? Most of us are ready to say a big Sayonara! to...

2016 Phocuswright Conference: Top Picks for Presentations and Exhibitors

November 9, 2016

By Alan Young, Co-Founder of Puzzle Partner The annual Phocuswright Conference has become the epicenter for travel innovation, providing an exceptional forum...

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