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New Study Finds Hoteliers Fear Robot-Run Future Yet Believe AI is Key to Guest Personalization
February 21, 2018
London, UK – A white paper by SiteMinder and IDeaS Revenue Solutions has found that while hoteliers fear a future where their properties are run by...
Hotel Tech in 2018: Tools and Technologies to Remove Friction and Deliver Value
January 18, 2018
By Arthur Chapin
Simply keeping up with the digital expectations of today’s tech-savvy consumer is no longer an option. Exceeding those expectations is...
What Google’s Pivot to an “AI first” Company Means for Travel
May 12, 2017
by Nancy Huang
At ITB Berlin in March 2017, Google announced that it now considers itself an “AI-first” company, moving away from its mobile-first...
Artificial Intelligence (AI) is Checking Into Your Hotel
October 18, 2016
AI will become embedded and ubiquitous, and in the pocket of every associate and guest. Are you ready?
By Carson Booth, Vice President, Global Property...