New Research Reveals Price No Longer Primary Driver of Travel Decisions
Expedia Group | July 28th, 2021
Five Ways Tech Builds the Next Stage of Local Authenticity for Hotel
Larry and Adam Mogelonsky | July 21st, 2021
News Archive: July 2021
Top 10 F&B Revenue Management Tips for Hotel Restaurants
Silvie Cohen | July 6, 2021
By Silvie Cohen, David Israel As restaurants emerge from the COVID-19 pandemic, operators remain challenged by nationwide labor shortages, the rising cost of wages, and the increasing cost of goods. To mitigate these bottom-line issues, just like hotels and airlines deploy revenue management techniques to push sales, there are strategies F&B teams can deploy to optimize their top line as well. This article takes you through F&B revenue management tips to help restauranteurs improve profitability. Top 10 F&B Revenue Management Tips for Hotel Restaurants: - Prix-Fixe Menus: Explore offering a fixed three-course menu for...
South Florida’s iconic Boca Raton Resort & Club to Undergo $175 Million Renovation
The Boca Raton | July 15, 2021
BOCA RATON, Fl - July 15, 2021 - South Florida's iconic Boca Raton Resort & Club announces the most significant evolution in its history, and its new-again name —The Boca Raton. For over four decades, from 1944 to 1988, The Boca Raton name signified a luxurious lifestyle unmatched worldwide. Over the coming months, The Boca Raton will usher in an entirely new perspective on travel, A New Golden Era. A New Golden Era at The Boca Raton and The Boca Raton Club promises an unrivaled destination beginning with a $175 million Phase One physical transformation to be unveiled during Winter 2021/2022. There will be bespoke enhancement...
How to Handle Difficult Customers
Shep Hyken | July 1, 2021
Not long ago I covered six ways to handle angry customers. Often an angry customer and a difficult customer are the same. But that’s not always true. Sometimes difficult customers aren’t angry. They are just tough and demanding. That said, the techniques I cover in both of these posts can work, with a little tweak or variation depending on the situation. So, after you read this, I urge you to go back and read the original article. This is a follow-up with another half dozen techniques to manage angry and/or difficult customers. So, here are six ways to handle difficult customers: Avoid acting indifferent toward your customer. Cus...
Cora Cora Maldives Appoints Chanapach Khumkhur as New Director of Spa and Wellness
CORA CORA MALDIVES | July 20, 2021
Cora Cora Maldives is the hottest new Maldivian luxury resort opening on 1st October 2021 in the unspoiled Raa Atoll. The five-star premium all-inclusive resort is delighted to announce the appointment of their new Director of Spa and Wellness, for Moksha Spa and Wellbeing Centre, Chanapach Khumkhur. In her role, Chanapach Khumkhur will oversee the day-to-day operations of the Moksha Spa and Wellbeing Centre, with seven treatment rooms, a relaxation lounge, overwater yoga pavilion, gym, and expansive outdoor recreational area, Moksha Spa and Wellbeing Centre is an oasis to freely replenish energy, move, play, and care for their bodies. Chanap...
Outrigger Resumes Acquisition of Hawaii’s Sheraton Kona Resort & Spa at Keauhou Bay
Outrigger Hotels and Resorts | July 27, 2021
HONOLULU – July 27, 2021 – Outrigger Hospitality Group announced today that it has revived its plan to acquire ownership of Sheraton Kona Resort & Spa at Keauhou Bay, a 509-room property in a prime oceanfront location on the Island of Hawai‘i. The transaction is expected to close in late August 2021, at which time the property will be rebranded as Outrigger Kona Resort and Spa. With nearly 75 years of successful leadership in Hawai‘i’s hospitality industry and 25 hotels, resorts and vacation condos across the Hawaiian Islands – Outrigger is uniquely positioned to steward this property. “We are grateful for the opportu...
Rockbridge Acquires The Island Resort in Fort Walton Beach, Florida
ROCKBRIDGE | July 12, 2021
COLUMBUS, Ohio – July 12, 2021 – Rockbridge announced the acquisition of the 331-room Island Resort in Fort Walton Beach, Florida, located on 11 acres of irreplaceable real estate with 600 feet of private, lush beach. Rockbridge acquired the property from the original owner, who recently invested $20 million to fund extensive renovations that reinforce its standing as a premier resort operation in the Florida Panhandle. With spacious beachfront suites and comfortable poolside rooms, The Island Resort is the only dedicated, full-service property in the market and offers 24,000 square feet of flexible meeting space with a penthouse ...
Q2 2021 Major U.S. Hotel Sales Survey
Daniel Lesser | July 13, 2021
By Daniel Lesser The U.S. Lodging Industry has shifted dramatically over the past twelve months. Looking back to this time last year, the world was fiercely battling the Coronavirus pandemic, virtually weaponless without anything other than masks and social distancing measures. We are now roughly six months into the global vaccination campaign, with cases and death rates much lower in most parts of the world. Although the U.S. has achieved months of steadily declining case counts, unfortunately, every day we are reminded that the fight against the pandemic is not over. COVID-19 continues to loom large as new, more transmissible variants, a...
Alpental Capital, Solid Rock Group, and Taconic Capital Acquire The Sheraton Denver Tech Center
Alpental Capital | July 14, 2021
Alpental Capital, Solid Rock Group, and Taconic Capital together have announced the acquisition of the Sheraton Denver Tech Center, a 263-room hotel located in Greenwood Village, CO. The partnership purchased the Sheraton as part of the bankruptcy auction of Singapore’s Eagle Hospitality Trust, that involved the sale of 14 properties total hotels for a price of $481.9 million. The Sheraton has been closed since March 2020, when COVID began to impact the hotel industry, and has remained closed through the prior owner’s bankruptcy process. The Sheraton’s new ownership group plans to reopen the hotel in August 2021 and occupancy is ...
All Things Independent
Appointments/People on the Move
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.