News Archive: February 2018
Boosting Hotel Security: 4 Ways to Keep Your Guests Safe
Ann Neal | February 22, 2018
By Ann Neal The hotel industry is highly vulnerable to frauds and other forms of felonies, namely burglaries, assaults, and cybercrimes. The consequences of these criminal episodes are unforgiving, causing hotel owners a loss of revenue, reputation, and customer loyalty. As a result, security is a garnering investment that hotel owners are willing to make in order to protect their guests from the above-mentioned criminal offences. The latest technological advancements are helping hotel owners protect their guests and employees from physical threats and cybercrimes. A hotel owner must prioritize hotel security in order to offer safe acco...
Hotel Guests’ Most Common Complaints and How to Prevent Them
Victoria Lim | February 21, 2018
People who travel often know that hotel service isn't always as seamless as they've grown to expect. Furthermore, people who do travel a lot tend to notice some things that regular customers maybe wouldn't. Hotels that do everything in their power to prevent common problems from occurring have a better chance of retaining their customers and keep an undamaged reputation. It's vital for hoteliers to know how to deal with every situation and train their staff to be up to the task if any of the problems occur. Here's our list of common issues that hotel guests encounter when staying at a hotel. Unclean Rooms This is a c...
The Applicability of Blockchain in the Hospitality Sector
Shravan Poorigali | February 28, 2018
By Shravan Poorigali Enterprises across every industry are exploring ways to leverage blockchain technologies for business benefits. As proof, $2.1 billion has been spent globally on blockchain solutions in 2018, according to IDC. This is a clear indicator that this emerging technology is here to stay and bring increased opportunities with it. One industry expected to benefit greatly from blockchain, is the hospitality sector. Blockchain is frequently used in business scenarios that involve multiple parties participating in a transaction. Using distributed-ledger technology, blockchain technology removes the middleman in transactions, s...
10 F&B Trends and the Next Big Bang for the Buck
Frank Schuetzendorf | February 8, 2018
By Frank Schuetzendorf Food and beverage has witnessed health growth over the past couple of years and with this trend there have been some significant shake-ups. The sector has moved increasingly from imitation to innovation. New technology is driving products such as bio-hacked foods which may not sound very appetizing as they are de-composed and then reconstituted based on artificial intelligence (AI). There's also a deeper understanding of F&B components at the molecular level. Quantum computing, as it is called, allows companies to simplify and speed up the process. And as new and fresh supplies are generated, it becomes a new ...
How Hotels Can Increase Revenue Without Putting More Heads in Beds
ALICE | February 4, 2018
by Alex Shashou The rise of the sharing economy and the digital revolution are leading to new ways of thinking about what a hotel can be. By leveraging hotel assets, people and services in innovative ways, hotels have unprecedented opportunity to open new revenue streams, improve loyalty, and grow their customer base. _____ In early 2017, AccorHotels celebrated its 50th anniversary by announcing AccorLocal. A program designed to integrate the brand's hotels into their surrounding communities, AccorLocal invites a new way of thinking of what a hotel can be and provides a blueprint to other hotels looking to leverage their properties and ...
Going Local – How to Attract Locals to Your Hotel’s Restaurant & Why It’s Key in Today’s Hospitality Landscape
Diego Lowenstein | February 26, 2018
By Diego Lowenstein 1. As a hotel owner/developer, why is it important to engage locals as well as travelers? When you own and develop hotels, you're always looking for the "next big thing" that will separate your property from your competitors' properties and bring excitement to the community. This often manifests itself in new restaurant outlets, a singular lobby, and pieces of technology or design updates that 'wow' potential customers. However, updates like this typically only cater to those who stay at the hotel, segmenting off a huge potential market a property can tap in to: locals. When a property engages locals at a high level...
The Liquidation Sale of the Hyatt House Hotel, in Gaithersburg, Maryland, Opens Thursday, March 1st at 10:00 a.m.
NCL/ National Content Liquidators, Inc. | February 26, 2018
Everything Must Go! Gaithersburg, Maryland (February, 2018) – The Gaithersburg Hyatt House has contracted with NCL/National Content Liquidators, Inc., the leading expert in hotel liquidation management, to clear the hotel of its current contents as a prelude to the property's redevelopment. The 140 room hotel liquidation is being held on-site at the Hyatt House, located at 200 Skidmore Blvd., Gaithersburg, MD., 20877, and is open to both the hospitality industry and the general public. The sale begins at 10:00 am, Thurs., March 1st, and will continue until sold out, Monday-Saturday, 10:00 am-7:00pm and Sundays, 12:00 pm-5:00 pm. ...
10 Effective Social Media Marketing Tips for Hoteliers
Deepak Chauhan | February 9, 2018
By Deepak Chauhan Poolside margaritas, chocolate buttons, freshly plucked lilies, smiling concierges – everything that makes your hotel a vacation dreamland should be documented with a rosy Instagrammable filter, and scattered across social media for the entire world to see. How else would you let eager travellers know that yours is the only hospitality they need? Since social media marketing strategies for hotels are as numerous as your completion is, we've compiled a list of top 10 tips to increase your online presence and fill out your guestbook. Pick the Right Channels Whatever business you're in, the general advice concern...
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