ALICE, info.aliceapp.com, has created the first complete communication, cost savings and revenue generation operations platform for hotels, which enhances the guest experience and connects all points within the hotel to simplify guest service - and make it more cost-effective.
ALICE SUITE, which brings together the ALICE Staff, ALICE Concierge and ALICE Guest products into a single platform, allows hotels to connect guests, staff and hotel operations teams quickly and easily, via an easy to use and integrate suite of Mobile, Web and SMS tools. ALICE is available as a stand-alone solution, and is also fully integratable with PMS, POS, and all other third party management systems.
ALICE was founded in 2014, and received a $9.5million Series A investment led by Expedia, in 2015. It is gaining rapid traction in its mission to help hotel operators and owners leverage innovative technology to create happier guests, and more efficient and effective operations teams. Its products are in place at dozens of branded and boutique hotels across the country, including The Setai, One&Only Ocean Club, the Amsterdam Hospitality Group, and Viceroy Hotels and Resorts. ALICE’s innovative product, service and sales teams work out of its headquarters office in mid-town Manhattan.
ALICE is a hotel operations system for all workflow and communication. ALICE enables hotels by providing a single platform to connect concierge, front desk, maintenance and housekeeping, while also giving guests an entirely new way to engage with their hotel through a mobile application and SMS.
Learn How to Upgrade Guest Satisfaction and Operational Excellence With ALICE at HITEC 2018
June 18, 2018
ALICE and Samsung Unveil First-Ever Hospitality Industry Smartwatch with Viceroy Hotel Group
June 13, 2018
How This Palm Beach Hotel Creates Personalized Guest Experiences with ALICE
June 11, 2018
ALICE Extends Their Core Operations Platform Through Innovative API Integrations
June 6, 2018
Let Your Guests Make Requests By Voice, And Give Staff A Way To Seamlessly Manage Their Requests, With The New Partnership Between ALICE And Volara
Create and Deliver Itineraries Without Leaving The Lobby With ALICE and Percipia
May 31, 2018
Four Must-Attend Speaking Engagements During HITEC 2018
May 30, 2018
Learn Why More Than 2,000 Hotel Properties Worldwide Use ALICE’s Award-Winning Technology
May 23, 2018
ALICE Celebrates 100 Global Employees (And Counting)
May 16, 2018
From Coast to Coast: The Parker New York Sister Property in Palm Springs Selects ALICE to Enhance Hotel Operations and Guest Experience
May 15, 2018
What Will Your Front Desk Staff Do With All the Extra Time They Have After Adopting Text Messaging Automation?
May 2, 2018
ALICE’s Gillian Feldman Returns to California to Scale Growth in the California Market
April 30, 2018
ALICE to Showcase Their Products and Speak About the Future of Connected Hotel Operations at Maestro User Conference
April 19, 2018
Luxury California Hotel Group Selects ALICE to Standardize Operations And Communication Across Seven Properties
April 16, 2018
ALICE Welcomes Hospitality Technology Specialist Custódio Barreiros as Company Officially Expands into Europe
April 11, 2018