In the hospitality industry, every business decision – everything you do in every department – centers on providing first-class, personalized service to every guest. Your property management system should work the same way. At every point of guest contact at your property, the SMS|Host Hospitality Management System puts a complete set of tools for selling and delivering personalized guest services at the fingertips of your staff. SMS|Host, PAR Springer-Miller Systems’ fully integrated solution for hotels and resorts, focuses every function on the individual. Just as the guest is the focus of your hotel or resort, with SMS|Host, the guest becomes the focus of the system.

What continues to make PSMS stand out in the property management business is this simple, yet unique design. PAR Springer-Miller's guest centered, fully integrated hospitality management system meets the needs of hotels, resorts, spas and casinos worldwide, setting the pace as a pioneer in the hospitality industry.

Hospitality Management

With the SMS|Host Hospitality Management System, your property will increase revenues while methodically cultivating repeat business at every opportunity.

The first comprehensive hospitality management system of its kind, SMS|Host personalizes every function based on the individual. With over 20 seamlessly integrated, guest-centric modules at their fingertips, your staff will have all the tools they need to anticipate needs and exceed expectations.

At the core of this graceful and efficient system, the Booking Center dramatically reduces reservation call times while streamlining booking, check-in, and check out.

Spa Management

Developed specifically to suite the unique needs of the spa industry, SpaSoft is a user-friendly system that facilitates total spa management. As a result, your staff is empowered to provide impeccable service laser-focused on each and every client.

SpaSoft interfaces with various systems – including property management systems, credit card and gift card processors, back office systems, membership billing, and other PAR Springer-Miller technologies – to create a seamless flow of guest-centric information. Flexible and customizable,


PAR Springer-Miller Systems technology represents the highest level of innovation, quality, and reliability. We are fully committed to maintaining these high standards throughout the life of your system.

PAR Springer-Miller Systems News
The Spa at Ponte Vedra Inn & Club Uses Online Booking to Dramatically Increase Revenue; Gift Card Sales Increase 24% over Prior Year with New Website / April 2013
Tat Meng Chee Joins PAR Springer-Miller; Hotel Professional to Lead Expansion in APAC / March 2013
Host Users Group Presents 23rd Annual Conference at The American Club Resort; Hospitality Technology's Only User Group Led by the Users / November 2012
Hawaiian Hotels and Resorts moves the Lahaina Inn to the Cloud with ATRIO™ Guest Experience Management System / November 2012
PAR Springer-Miller Introduces NexHos as Exclusive Solution Distributor in Italy / October 2012
FAMA Technologies Extends PAR Springer-Miller's Reach in the Kingdom of Saudi Arabia / September 2012
PAR Springer-Miller Moves Hospitality to the Windows Azure Cloud / July 2012
PAR Springer-Miller Systems Names Pegasus Solutions As Preferred Central Reservations Provider / June 2012
PAR Springer-Miller Releases Newest Update of ATRIO™ Guest Experience Management System; Purpose-built for the Cloud System Increases Feature Velocity / June 2012
PAR Springer-Miller Partners with Clubessential To Expand Online Owner and Member Presence / June 2012
Video Case Study: Hotel Diva Moves to the Cloud with the ATRIO™ Guest Experience Management Platform / June 2012
Host Users Group Introduces New Board Members / March 2012
Personality Hotels Move to the Cloud with the ATRIO Guest Experience Management Platform / February 2012
PAR Springer-Miller Spa Clients Recognized in Prestigious Forbes Travel Guide Five Star Ranking; Over 70% of Forbes Travel Guide Five Star Spas Enhance Service with SpaSoft / December 2011
PAR Springer-Miller Broadens Distribution with New Exclusive Distributor in United Arab Emirates / November 2011
SpaSoft Certified to Elavon's Fusebox Payment Gateway; Extends Advanced Tokenization and Multi-point Connectivity to the Spa Industry / November 2011
Boyne Resorts Expands Installation of SMS|Host® Hospitality Management System; Family-Owned Destination Resort Group to Install SMS|Host in Additional Properties / October 2011
PAR Springer-Miller Prepares for Expansion in Las Vegas; Las Vegas Office to Serve as Development Hub for Next Generation Product / August 2011
PAR Springer-Miller Names TripCraft Mobile Development Partner / June 2011
PAR Springer-Miller Systems and Newmarket International Define Collaboration Through the ATRIO Platform Partner Exchange / June 2011
PAR Springer-Miller Moves Hospitality to the Cloud with the ATRIO™ Guest Experience Management System / June 2011
PAR Springer-Miller Supports HTNG at the Benefactor Level / April 2011
PAR Springer-Miller Grows Presence in Europe and Middle East; UK Office Expansion Focuses on Service and Business Development / April 2011
PAR Springer-Miller Welcomes Khaled Abed; Hotel Professional to Lead EMEA Expansion / February 2011
The Resort Collection of Panama City Beach Selects PAR’s SMS|Host® Hospitality Management System; Resort Management Company Focuses on the Guest with PAR Springer-Miller’s Solution / January 2011
PAR Springer-Miller Launches New Version 3.0 of the SMS|World XA™ Online Booking Engine; Hotels Drive Web Reservations with Enhanced Integrated Module / January 2011
PAR Springer-Miller’s Hospitality Solution Selected by Tanglewood Resort and Conference Center; Full-Service Resort Integrates Operations with SMS|Host System / December 2010
Mövenpick Resort & Spa Tala Bay Aqaba selects SpaSoft® for New Spa and Wellness Complex; Powerful System to Manage second Zara Spa / August 2010
SMS|Host Users Group Invites Users to 2010 HUG Conference / August 2010
Mexico Grand Hotels Select SMS|Host® Hospitality Management System; Hotels Embrace Integrated Solution from PAR Springer-Miller / August 2010
PAR Springer-Miller Systems Releases New SMS|GlobalGuest Module; Luxury Hotel Chain Operationalizes Guest Data with PAR Springer-Miller’s Newest Solution / June 2010
Mandarin Oriental Hotel Group Installs PAR Springer-Miller’s SMS|Host® Hospitality Management System into Four Additional Properties; Elbow Beach, Bermuda, is 24th Mandarin Oriental Hotel to Implement PAR’s Guest Centric Solution / February 2010
SpaSoft® Once Again Achieves PA-DSS Validation; New Version 3.2 validated as compliant with the Payment Application Data Security Standards / February 2010
The Mira Hong Kong Selects SpaSoft® for New Spa; Powerful System to Manage MiraSpa / February 2010
SMS|Host Users Group 20th Anniversary Conference Connects Users to Technology; Members Elect Three New Individuals to Board of Directors / December 2009
SMS|Host Users Group Presents the 20th Anniversary HUG Conference / October 2009
The Mayo Selects PAR Springer-Miller’s SMS|Host® Hospitality Management System; Landmark Property to Implement PAR’s Fully-Integrated Hospitality Solution / August 2009
Victor Vesnaver Joins Senior Management at PAR Springer-Miller Systems / August 2009
Destination Kohler Installs New Two-Way Interface Between PAR Springer-Miller’s SMS|Host® and TravelCLICK’s iHotelierSM; Kohler Augments Onward Distribution with New Interface / July 2009
Grand Bohemian Hotel Asheville Installs SpaSoft® at its Luxurious Poseidon Spa Spa Management Software Powers Newest Kessler Collection Boutique Hotel / May 2009
SMS|World XA Online Booking Engine PAR Springer-Miller Powers Web Reservations with New Integrated Module / April 2009
Bardessono Selects PAR Springer-Miller’s SMS|Host® Hospitality Management System; Green Resort Innovates Hospitality Technology with PAR’s Solution / February 2009
PAR Springer-Miller Appoints New Vice PJohn Darby to lead Account Management and Global Customer Support resident, Client Services / February 2009
Primland Selects PAR Springer-Miller's SMS|Host Hospitality Management System; Mountain Resort Integrates Operations with PARs Solution / January 2009
PAR Springer-Miller Announces PABP Validation / July 2008
PAR Springer-Miller Systems & EasyRMS Announce Final Certification of Full 2-way Interface Between EzRMS and the SMS|Host Hospitality Management System / November 2007
MotorCity Casino Hotel Selects PAR Springer-Miller’s SMS|Host® Hospitality Management System; Focus on Guest Service is a Match / October 2007
Sea Island Resorts Chooses PAR Springer-Miller; Famed Golf Resort to install PAR's Guest Centric SMS|Host® Hospitality Management System / October 2007
PAR Springer-Miller Selected by Scotland's Gleneagles® Hotel to Install Completely Integrated Property Management System; Famed Destination Resort Chooses Guest Centric SMS|Host Hospitality Management System / September 2007
SpaSoft Achieves CISP Payment Application Best Practices Validation / September 2007
John Springer-Miller Named to International Hospitality Technology Hall of Fame; Changed the Face of Hospitality Technology by Creating a Guest-centric Approach to Software / May 2007
SpaSoft Announces Interface to Merchant Link siteNET® Gateway / April 2007
Loreto Bay Company Installs SMS|Host® Hospitality Management System Ownership Functionality Key for Resort Management / April 2007
PAR Springer-Miller Announces HTNG Certification; SMS|Host V16.0 with SMS|Diplomat certified under the HTNG Certification Program / March 2007
SpaSoft Announces HTNG Certification; SpaSoft with SMS|Diplomat certified under the HTNG Certification Program / March 2007
PAR Springer-Miller Systems Partners with HBSi; To Provide Hoteliers Instant Communications with Distribution Channels / March 2007
LXR Resorts Partners with PAR Springer-Miller to Provide Unparalleled Guest Service at El Conquistador Resort; Installation includes SMS|Kiosk for Self-Check In / February 2007
Capella Hotels & Resorts Selects PAR Springer-Miller’s SMS|Host Hospitality Management System; West Paces Hotel Group to take Guest Service to Next Level / February 2007
Santa Fe Properties Select PAR Springer-Miller Systems’ SMS|Host® Hospitality Management Solution; PAR’s Solution will Integrate Multi-Property Group / January 2007
PAR Springer-Miller Systems’ SMS|Host® to Provide Guest Centric Solution for Mirbeau Inn & Spa; PAR’s Hospitality Management Solution will Integrate Operations / November 2006
The Fort Garry Hotel Selects PAR Springer-Miller Systems’ SMS|Host® Hospitality Management System; Historic Property will Utilize PAR’s Guest Centric Solution / October 2006
PAR Springer-Miller Systems Debuts Self Service Kiosk At Club Quarters Hotel in New York City / June 2006
ARAMARK Parks & Resorts Deploys PAR Springer-Miller Systems’ SMS|World Internet Booking Engine At Lake Powell Resorts & Marinas/ December 2005
Beverly Hills Plaza Hotel Selects SMS|Host Hospitality Management System / September 2005
Sanibel Harbour Resort Selects PAR Springer-Miller Systems; Exclusive Florida Property Installs SMS|Host Hospitality Management System / September 2005
Harris Ranch Selects PAR-Springer-Miller Systems; Restaurant and Inn Chooses SMS|Host to Manage Fine Dining, Guest Rooms and Point-of-Sale / July 2005
Wynn Resorts Las Vegas Selects PAR'S SpaSoft / June 2005
Ojai Valley Inn and Spa Selects PAR Springer-Miller Systems SMS|Host(r) Hospitality Management System / May 2005
PAR's SMS|Host Hospitality Management System to be Installed at Tamarack Resort / May 2005
Windmill Point Resort To Install SMS|Host Hospitality Management System / April 2005
The Adolphus Hotel Selects PAR-Springer-Miller Systems / February 2005
Six Additional Destination Hotels and Resorts Properties Installed with PAR Springer-Miller Systems in 2004 / January 2005
PAR Technology Corporation Signs an Asset Purchase Agreement with Springer-Miller Systems, Inc.; Springer-Miller Will Continue to be Managed by its Senior Management Team / September 2004
Boca Raton Resort & Club to Install Springer-Miller Systems' SMS|Host Hospitality Management System / September 2004
ARAMARK Parks & Resorts Chooses Springer-Miller Systems at Lake Powell Resorts & Marinas / July 2004
Pebble Beach Company Selects Springer-Miller Systems as Preferred PMS Vendor / June 2004
Springer-Miller Systems to Integrate Expedia's Direct Connect Technology; Hoteliers Will Benefit with Real-Time Connectivity for Internet Reservations / June 2004

SMS|Host User Group

The Host Users Group (HUG) is distinguished as the only users group within the hospitality technology industry to be run by the users, for the users. Formed in 1989, HUG assists members in maximizing the utilization of the SMS|Host property management system from PAR Springer-Miller Systems, Inc.

The organization serves its members by providing a united forum through which users can share knowledge, create solutions and influence product direction. Throughout the year HUG presents informational and discussion webinars, they host a community forum and wiki online, and present an annual conference.

To learn more about HUG, please visit www.smshug.org.


PO Box 1547
782 Mountain Road
Stowe, Vermont 05672 USA
Phone (802) 253-7377
Fax (802) 253-7557

    Customer Support Center
2485 Village View Drive
Henderson, Nevada 89074 USA
Phone (702) 369-0473
Fax (702) 369-8619


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