Merchant Link


Merchant Link is a leading provider of cloud-based payment gateway and data security solutions, removing the risk and hassle from credit card acceptance for more than 150,000 hotel, restaurant and retailer locations.
Merchant Link offers a layered approach to securing and managing payments.
Security experts agree that the best defense for protecting cardholder data (CHD) is a layered approach that encompasses strong encryption methodology and removal of CHD from local databases altogether.  Merchant Link has developed a powerful suite of products that enable hoteliers to implement this comprehensive approach while providing the support they need to manage transactions in today’s complex and changing payment landscape.

The Merchant Link Payment Gateway™ is a trusted, cloud-based gateway that provides merchants with a single interface to all major payment providers.  The Gateway provides a state-of-the-art connection between your business and your processor, offering streamlined support, a fast and secure network, and value-added services that save time and money.  By moving to Merchant Link’s 100% hosted architecture, hoteliers can move away from a premised-based credit card interface, not only improving data security, but also removing local systems from PCI certification scope.
TransactionVault™ is Merchant Link’s proven, cost effective tokenization solution.  TransactionVault manages risk by storing guest data away from the property, keeping it safe from hackers.  TransactionVault technology works through the Merchant Link infrastructure, at the point of sale, so the property management system (PMS) never sees or stores sensitive credit card information.  Cardholder data is captured and stored in a secure, hosted “vault.”  The data is replaced with tokens that safely live inside the PMS. 
Working with industry leaders and dedicated partners to encrypt sensitive credit card information, TransactionShield™ protects data in-flight at the point of interaction (POI) and as it travels through your IT environment.  Decryption occurs within Merchant Link’s hosted payment gateway. This cloud-based decryption dramatically reduces the risk of compromised data as it eliminates all unencrypted data from your environment.
Products alone do not provide the total solution hoteliers are looking for.  Merchant Link compliments its solutions with value added services and support.  BizPortal™ is our feature-rich reporting module available to all payment gateway customers free of charge.  We offer complete installation services and best-in-class support, available 365 days a year.

Added Benefits for Hoteliers:
  • Duplicate Transaction Prevention System
    • Helps prevent expensive chargeback fees
  • Offsetting Transaction Prevention System
    • Reduces errors and prevents them from showing up on customer statements
  • Choice of Batch Settlement OR Real-Time Settlement
    • Gives you control over which options work best for your business
  • High Speed Transactions (under 3 seconds)
    • Speeds up check-in lines resulting in improved guest experience
  • Proactive Batch Monitoring and Recovery
    • Ensures funds are delivered accurately and consistently


Merchant Link
(866) 853-3845
Mike Ryan, Sales / Business Development
(512) 331-4109
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Merchant Link Press Releases

IHOP® Renews Merchant Link Contract Through 2017 / February 2013
ID TECH Integrates with Merchant Link's Gateway, Tokenization and Point-to-Point Encryption (P2PE) Solutions; Partnership adds more devices to Merchant Link's growing portfolio of P2PE integrations / December 2012
Merchant Link Signs with Phoenix Managed Networks for a Merchant Level PCI Firewall Service and Breach Insurance / November 2012
Merchant Link Names Ben Jared Director of Business Development, Retail / August 2012
Merchant Link Names Patricia Sappington Director of Channel Development; Seasoned Payments Professional to Enhance Relationships with Growing Base of VAR Partners / July 2012
Merchant Link Names Geoffrey Krieg Vice President of Product Management; Former Director of Service Delivery Turns Attention to Expanding Security Features and Payment Methods / May 2012
AmericInn Designates Merchant Link Solution as Brand Standard for Payment and Data Security / April 2012
Merchant Link and XPIENT Solutions Partner to Offer Advanced Payment Security Services to Restaurant Operators; Combined gateway, tokenization and point-to-point encryption solution to be integrated into another major point-of-sale system / April 2012
Merchant Link to Launch eCommerce Solution; Options to include hosted payment page and encryption / April 2012
Merchant Link and Transaction Resources Team Up to Streamline and Secure Payments for Ski Resorts; New Partnership Allows Ski Resorts to Manage All Payment Transactions from Any Point-of-Sale Across the Resort / February 2012
Equinox Payments, Voltage Security and Merchant Link Partner to Bring Cutting-Edge Point-to-Point Payment Encryption Solution to Secure Payment Data; Columbia Sportswear Company leads the innovation and serves as pilot implementation partner across nationwide retail network / January 2012
Merchant Link Named Best Channel Vendor by Business Solutions Magazine / January 2012
Joie de Vivre Turns to Merchant Link Tokenization Solution to Protect Credit Card Data of Guests / October 2011
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