The Infor Difference Drives Profitability
Across Your organization

Infor (formerly Infor SoftBrands) hospitality software systems deliver multi-departmental hotel management software that touches every area of your business, whether it's your financial and asset team; central reservations or corporate office; on-property operations; sales, marketing, and loyalty team; maintenance group; or coordinators of labor and staffing schedules. Our hotel management solutions connect your hospitality-specific strategy and plans to your front- and back-office systems so you can make better decisions and more money. From hotel financial management software, to food and beverage management software, hotel property management software, central reservations, gaming management, and more, you'll get the tools you need to manage availability, rates, reservations, guest profiles, and in-house services.

Join more than 10,000 hotels, resorts, gaming properties and government housing facilities worldwide that use Infor hotel software, which was developed by technology experts who have more than 25 years of experience in hospitality.

  • Executive tasks: Attract more guests and increase profits with Infor HMS (Hotel Management System), as well as with these Infor solutions: Financials Business (SunSystems), Corporate Performance Mgmt (PM), WFM (Workbrain), and CRM Enterprise (Epiphany).
  • Front office: Integrate your front-office and on-property hotel technology with Infor HMS, our next generation Hospitality Management Solution. It’s built on Infor’s proven 4 tier design architecture. You’ll improve guest satisfaction and optimize business performance with a centralized, single view of your guests. http://go.infor.com/infor-hms/
  • Reservations: Increase occupancy, boost revenue, and improve profits with Infor HMS, Infor EZRMS and Infor CRS. Maintain your profit strategies all the way from hotel distribution channels through guest stays.
  • Food and beverage: Eliminate errors between your servers and kitchen staff with Infor Visual Restaurant point-of-sale (POS) software, which identifies your most popular menu items; boosts service, productivity, and profits, and gets servers up and running quickly and reliably.
  • Conferences: Take the worry out of hotel event planning with Infor Starlight Conference Management, a powerful, flexible hotel software solution that integrates conference room and equipment rentals with room bookings and catering services.
  • Sales and marketing: Book the best business for your property, maximize revenue opportunities, communicate your brand, and build lasting customer relationships with Infor CRM Enterprise (Epiphany), Infor Corporate Performance Mgmt (PM10), and Infor Financials Business (SunSystems).
  • Accounting: Deliver accurate financial results with Infor Financials iEnterprise (Infinium), Infor Financials Business (SunSystems), Infor Corporate Performance Mgmt (PM), and Infor WFM (Workbrain). All your financial results are in one place, so you can analyze them and react quickly with refined sales strategies and cost-cutting measures.
  • Engineering: Reduce costs, boost efficiency, enhance top-line growth, and improve guest satisfaction by keeping your assets in working order with Infor EAM Enterprise (Enterprise Asset Management) and Infor WFM (Workbrain).
  • Housekeeping: Improve hotel housekeeper scheduling, tracking, and reporting with Infor WFM (Workbrain) and Infor EAM Enterprise (Enterprise Asset Management), as well as with Infor HMS.
  • Gaming: Keep a long-term place at the table with Infor Financials iEnterprise (Infinium), Infor Corporate Performance Mgmt (PM), Infor CRM Enterprise (Epiphany), Infor EAM Enterprise (Enterprise Asset Management), and Infor WFM (Workbrain). Deliver extraordinary service to your customers while maintaining the security and cost controls you need.
  • Government lodging: Manage room, bed, gender, and rate inventory with Infors’ proven, commercial off-the shelf (COTS) applications: Infor Epitome PMS and Infor CRS. Not only will you be able to centralize data, you’ll be able to automate processes and comply with data security standards.

Visit to learn more at http://www.infor.com/solutions/hospitality

Infor Recent News Releases

Also See: Infor Epiphany Marketing Helps to Strengthen Customer Relationships at Great Wolf Resorts; Powerful Marketing Tool with Real-Time Data Capabilities to Deliver Highly Personalized Campaigns / March 2013

Skyline Hotels & Resorts Selects EzRMS Revenue Management Solutions for All Properties in Canada; Infor EzRMS Revenue Management Solutions will increase operational efficiency and enhance forecasting capabilities for Skyline Hotels & Resorts / December 2012

Infor Helps Hospitality Companies Measure Social Sentiment; Infor HMS Provides Deeper Insight into Guest Sentiment through Strategic Collaboration with TrustYou / December 2012

Infor Wins Technology Innovation Award at Equip' Hotel Show; Cloud and Mobile Among Capabilities Contributing to Prestigious Recognition for Infor HMS / November 2012

Infor Listed as Champion, Trend Setter and Best Overall Value in 2012 Info-Tech Vendor Landscape Report; Cloud, Mobile and Social Monitoring Capabilities Contribute to Frontrunner Status / November 2012

Infor Opens Headquarters in New York City, Unveils New Branding; New HQ Showcases Beautiful Applications, In-house Creative Agency / October 2012

Peabody Hotels Expands Relationship with Infor to Deliver Exceptional Guest Service; Infor HMS to Help Unify Processes, Maximize Revenue and Improve Efficiency for Recognized Industry Leader / September 2012

Infor Delivers Specialized Asset Management for the Hospitality Industry; Hospitality Industry to Improve Performance, Boost Savings with Infor10 EAM Hospitality Edition / August 2012

City Nites Checks In for Better Customer Service and Growth with Infor; Infor HMS Centralizes Booking Process across Portfolio; Rapid, Mobile iPad Check-In Personalizes Guest Experience / August 2012

Infor Introduces New Mobile Application for the Hospitality Industry; Infor10 HMS Hotel Check-In Enables Hotels to Improve Front and Back of House Processes / June 2012

Infor Solidifies Leadership Position in Hospitality Technology; Combination of Infor, SoftBrands, EasyRMS Finalized, Creating a Single Provider of Integrated Property Management and Extended Business Applications for the Hospitality Industry / June 2012

Infor Expands Hospitality Offering with Acquisition of Easy RMS; Leading Cloud-based Revenue Management System Helps Hotels Maximize Guest Revenue and Profit / June 2012

Mohegan Sun Selects Infor CRM to Enhance Customer Service and Help Increase Revenue; Infor10 CRM Enterprise Suite Enables Unified Desktop and Data Access for More Personalized Guest Experience / March 2012

Hunley Hotel Scores a Hole-in-One with Infor10 SoftBrands HMS in the Cloud; Deployment of Hotel Management System (HMS) Set to Boost Visibility and Profitability for Luxury Hotel & Golf Venue / March 2012

SoftBrands Delivers Increased Speed and Agility to the Hospitality Industry; Enhancements to Infor10 SoftBrands HMS Change the Way Hotel Companies Work with Event-driven intelligence and Social Monitoring execution / February 2012

Shearings Holidays Checks In for Growth with SoftBrands; SoftBrands Classic Starlight Set to Help UK Tour Operator Open New Markets and Drive Down Operational Costs / February 2012

Hospitality Companies Turn to SoftBrands for Hotel Management; Strong Momentum Builds for SoftBrands HMS as National Hotels Invest in Complete, Innovative Solution that Delivers Increased Efficiency and Personalized Guest Services / February 2012

Wolfgang Emperger Appointed Regional Vice-President Europe and Africa for Infor-SoftBrands Hospitality / October 2011

Fitzpatrick Hotel Group Expands Relationship with Infor Hospitality; HMS Selected to improve guest service / September 2011

SoftBrands to Deliver Session on Profitability at HITEC 2011; "Doing Business Your Way – For Profit" Will Help Hotels Learn to Drive Profitability with Technology / June 2011

SoftBrands Showcases Profit-focused Solutions for Hotels at HITEC 2011; Applications for all key departments will be demonstrated / June 2011

Industry Experts Join SoftBrands in A Meeting of the Minds to Discuss Hotel Technology Trends / March 2011

SoftBrands Introduces New Products, and Customer and Business Partner Initiatives at HITEC 2009 / June 2009

SoftBrands Strengthens Relationship With Westmont Hospitality Group / June 2009

SoftBrands Appoints Erik Munoz Vice President of Sales, Asia Pacific / April 2009

SoftBrands Appoints Jo Masters Senior Vice President of Its Hospitality Business / August 2008

Red Roof Inns Partners With SoftBrands on Major Technology Upgrade; Will Deploy Full Range of Solutions Across 326 Properties / May 2008

SoftBrands Selected by Salamander Hospitality for Innisbrook Resort and Golf Club / December 2007

SoftBrands Combines Epitome and Karyon to Fuel the Rapid Growth of GrandStay Hospitality, LLC / November 2007

SoftBrands Selects AnyRate to Provide Competitive Intelligence Solution; AnyRate Software to Provide Karyon Members Competitive Rate Tools / October 2007

Softbrands Broadens Mosaik Product Line to Include CRM Solutions Tailored to Hotels / September 2007

Mainsail Management Group Selects SoftBrands Epitome Property Management System / September 2007

Best Western Listel Whistler Hotel Selects SoftBrands' Medallion Property Management System; Technology Includes Two-Way Interface for Managing Availability, Rates and Inventory / August 2007

SoftBrands Announces Pay As You Go Pricing for Independent Hotels / June 2007

Larkspur Hotels Simplifies Management of Its San Francisco Hotels With SoftBrands' Epitome PMS / June 2007

SoftBrands Epitome Property Management System Chosen by Provenance Hotels for Hotel Murano / May 2007

Softbrand's Medallion Property Management System Endorsed by Best Western International / March 2007

Softbrands and Kerry Hotels Announce the "Karyon Collection by Kerry Hotels" / March 2007

Jumeirah Signs Global Business Partnership with SoftBrands; Jumeirah to Implement SoftBrands Next Generation Technology Throughout Its Portfolio of Luxury Hotels and Resorts / January 2007

Choice Hotels Selects SoftBrands Portfolio Central Reservation System and Web Booking Engine / January 2007

McEniff Hotels Replaces its Current Property Management Systems with Softbrands Portfolio / January 2007

Medallion Best Western Two Way Interface Installed at All Three Boyle Properties / December 2006

High-Touch Electronic Distribution Service Introduced by SoftBrands; Karyon to Provide Reservation Management Services to Hospitality Marketplace / November 2006

SoftBrands and GuestWare Introduce Two-way Interface / November 2006

SoftBrands Signs Definitive Agreement to Acquire Hotel Information Systems; Expects to Merge HIS Personnel, Products and Services into its Hospitality Operations / August 2006

SoftBrands Adds a Trio of Solutions to Growing PMS Business; At least one SoftBrands PMS sold every day across the globe from October 2005 to April 2006 / June 2006

With the Number of Reservation Sales Channels Exploding and Their Per-booking Costs Sky-rocketing - SoftBrands Hospitality Has the Answer / July 2003

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Stephanie Normand
Marketing Manager, Hospitality
Phone: 919.285.4551
Email: stephanie.normand@infor.com
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